Can't connect to my work's VPN from home

Discussion in 'MacBook' started by Zenderboy, Jun 1, 2012.

  1. Zenderboy macrumors newbie

    Joined:
    Jun 1, 2012
    #1
    I took my personal Macbook to work to have my boss set it up so I could connect to the company's VPN and server. While at the office I connected to random unprotected wireless router. We tested it at the office and my computer connected just fine and I had access to the company server.

    Then I went home and tried to get on the VPN via my wireless router and I get this message:

    "You have been disconnected by your communication device. Check your settings and try again."

    My first inclination was something was wrong with the router settings. I checked the settings and all VPN/encrypted tunnels were ENABLED. I tried changing them to disable and back again, but that did nothing. Then I read a message board that said sometimes it will work if you a plugged into the router. I did that and to no avail.

    I brought my macbook back to work, connected through the same random unprotected router and , of course, it worked great. :mad: So Clearly, there must be a problem with my router/ISP?

    I am not very good with computers when it comes to networking. Does any one have any ideas as to what the problem could be? Thanks.
     
  2. donald.t macrumors newbie

    Joined:
    Nov 21, 2012
    #2
    My networking is also not up to that mark.
    Check with your help-desk to see if other users are having the same problem.?
     
  3. BrianBaughn macrumors 603

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #3
    Connect directly to your home modem via ethernet. If that works, you've narrowed it down to the router. If it's an all-in-one device, never mind!

    If it IS the router or all-in-one, then you should be able to find some VPN specifics on the web pertaining to your router model.

    What type of VPN is it?
     

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