Can't obtain debit card authorization [iPhone 5 preorder]

Discussion in 'iPhone' started by apup102, Sep 14, 2012.

  1. apup102 macrumors newbie

    Joined:
    May 13, 2011
    Location:
    Seattle
    #1
    I sent in my preorder last night (I got in within the first hour) and I went to check on it today, only to find this message:
    Worried, I went to my bank account site to check my balance. They had already taken the money out of my account. Now it's trying to get me to use a different debit/credit card, when they already have my money. What do I do?
     
  2. zachnelson macrumors 6502a

    Joined:
    Oct 23, 2010
    #2
    Can't tell us what bank?
    Can't tell us what carrier?
    Can't tell us where you ordered?
     
  3. apup102 thread starter macrumors newbie

    Joined:
    May 13, 2011
    Location:
    Seattle
    #3
    Sorry.

    My bank is Chase, and I ordered directly from Apple's website.
     
  4. zachnelson macrumors 6502a

    Joined:
    Oct 23, 2010
    #4
    Call Apple, 1-800-MY-APPLE
     
  5. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #5
    Call Apple or whomever you bought the phone from.
     
  6. apup102 thread starter macrumors newbie

    Joined:
    May 13, 2011
    Location:
    Seattle
    #6
    Update: My mom suggested I try going to the bank first, so I did that. They said to wait until 11pm EST and see if it's fixed -- it wasn't. I'm planning on calling Apple and/or Chase tomorrow.

    Should this affect my delivery date? It still says 9/21.
     
  7. koolhand79 macrumors member

    koolhand79

    Joined:
    Sep 12, 2012
    #7
    Lol @ u asking him for all that info just to give him the 800 #. Classic!!!!!:D
     

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