Can't Turn Shuffle Off: iPhone 6s+, iOS 10.3.1 and Apple Music

Discussion in 'iOS 10' started by Jodeo, Apr 10, 2017.

  1. Jodeo macrumors regular


    Sep 12, 2003
    Middle Tennessee
    My iPhone is up-to-date with the latest iOS.

    Whenever I either create a new playlist on my iPhone or import one from iTunes on my iMac, the playlist ALWAYS shuffles - no matter what and no matter where. Apple Music shows a shuffle icon, but regardless of how it's toggled, the music never follows the order I've specified. This hasn't always happened with this phone; I believe it began about 4 months ago or so.

    This is independent of any peripherals (i.e., happens with just the external speaker and no cables or earbuds) and isn't affected by BlueTooth or wifi being enabled or disabled.

    I've tried deleting all music and reimporting - no change.

    Any ideas what is causing this mystery? It's driving me crazy - about to go back to burning CDs here...
  2. Shirasaki macrumors 604


    May 16, 2015
    Too bad that I don't use Apple Music and thus don't see such issue. I always buy from various sources or borrow.

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