iPad Pro CAUTION! New iPad Pro 11” (Glass Screen Protector) Issues

Discussion in 'iPad' started by anaudiopro, Nov 7, 2018.

  1. MacAtYou macrumors newbie

    MacAtYou

    Joined:
    Nov 16, 2018
    #851
    Just reporting back in to say that my experience of using the glass screen protector from Omoton has been really good. Been using for a few weeks now. As long as I’m holding the device it works flawlessly. Then if it’s laying flat on my desk there’s an easy fix for any unresponsiveness - plug it In! Works flawlessly then.

    I’m totally happy with that as the ‘workarounds’ are totally hassle free for me, and I’d rather stick to a glass protector by a long way.
     
  2. dso macrumors newbie

    Joined:
    Jan 12, 2015
    #852
    Same with me. Thought I was going crazy or my lovely new IPP 11 inch was seriously malfunctioning, so set up Genius Bar for next week but will now cancel. With Omoton, JTech and other glass protectors I had scroll problems with my right thumb and the IPP lying flat on bed. Picked it up and scrolling problem vanished. Poor virtual keyboard responsiveness - everything reported by so many others. I've decided to wait for Amazon to show some affordable glass protectors with verified proper functioning from tens of reviewers! Otherwise, for first time in my life, I'm going naked and I'm scared - oh so first-world-problem scared. I'm convinced the Pencil and/or the fabric keys of the folio will scratch the screen before I get a functioning protector onto it. Maybe I should just stare at the iPad and not actually touch it until it's covered. Maybe I need to see my therapist about this.
    --- Post Merged, Jan 5, 2019 ---
    I should add that my screen scratch paranoia is compounded by the fact that the Smart Keybord Folio offers *not a whit* of edge or corner protection, leaving my IPP more exposed to the dangers of modern life than any iOS device I've ever owned.
    --- Post Merged, Jan 5, 2019 ---
    And that makes me sad - very sad.
     
  3. Mr.C macrumors 601

    Joined:
    Apr 3, 2011
    Location:
    London, UK.
    #853
    You could always get the Media Devil screen protector. It’s not glass but it’s also not regular plastic film either but somewhere in between. A lot of people including myself have had very good results with it
     
  4. dso macrumors newbie

    Joined:
    Jan 12, 2015
    #854
    Yes, but it's so expensive and I'm just so bad at installing plastic protectors. I'll end up in a dust bubble nightmare, tearing my remaining hair out.
     
  5. MacAtYou macrumors newbie

    MacAtYou

    Joined:
    Nov 16, 2018
    #855
    I just plug it in if I’m leaving it resting flat on a surface. No touch issues then
     
  6. newellj macrumors 604

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #856
    Oddly, mine started out great, became non-responsive, and is now behaving perfectly again. Not sure at all how this could happen...
     
  7. MacAtYou macrumors newbie

    MacAtYou

    Joined:
    Nov 16, 2018
    #857
    Strangely I get those days too. But if there’s ever an issue - holding it or plugging it in cures it and makes it a complete non issue for me.
     
  8. Samjeff93 macrumors newbie

    Samjeff93

    Joined:
    Jan 5, 2019
    #858
    Am havin the same issues as everyone is telling with d tempered glass protector.. Wil Apple replace the iPad ?? Not all customers are facing this problem rite ? Oly few are having this issue I guess ... so is replacement possible ... ?? I called Apple call support, they told to go to d nearest Apple Store to see if der is any hardware problem..
    --- Post Merged, Jan 5, 2019 ---
    I already got replaced it once ... But d replaced one which I got is also not workin wel with tempered glass
     
  9. newellj macrumors 604

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #859
    The problem isn’t with the iPad.
     
  10. whitedragon101 macrumors 65816

    Joined:
    Sep 11, 2008
    #860
    It’s the glue that holds it down. The JetTech glass screen protector I have works fine then starts to miss key presses. Then run over the whole screen with a cloth pushing it down. Then try again and it’s fine. Then repeat after a few days when it comes imperceptibly unstuck again.

    I am sure better adhesive will solve this
     
  11. Superrenz macrumors newbie

    Superrenz

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    Dec 2, 2018
    Location:
    Wiesbaden, Germany
    #861
  12. Mr.C macrumors 601

    Joined:
    Apr 3, 2011
    Location:
    London, UK.
    #862
    It’s not the iPad itself. It’s an issue with glass screen protectors with some working better then others but all pretty much having issues with touch and or Face ID. Changing the iPad is unlikely to make any difference.
    --- Post Merged, Jan 5, 2019 ---
    It is expensive but it works perfectly. And it gives pretty decent protection. I had mine put on at a kiosk at a local shopping centre as I’m useless at putting screen protectors on. They only charged me £2 which to me was definitely worth it.
     
  13. Kal-037 macrumors 65816

    Kal-037

    Joined:
    Apr 7, 2015
    Location:
    Depends on the day, but usually I live all over.
    #863
    I’m pretty sure it’s not the glass protectors but the lamination process is flawed with this crop of iPads. I noticed bubbles/distortion on my display while tilting it randomly and thought it was the protector but after removing it I found iPad’s screen was not laminated correctly or fully.
    After removing the protector, I tride using and touching the bubbled/non laminated areas and it wouldn’t function or recognize my touch.
    :/
     
  14. jhoj macrumors newbie

    Joined:
    Apr 26, 2015
    #864
    I received the ZAGG glass+ for my 12.9 inch iPad Pro today and no issues so far. It was easy to install and i am very happy that i didn’t get any specs of visible dust under the glass. I had the ZAGG glass+ on my original 12.9 inch iPad Pro for 3 years and never had any issues. I like the glass feel and after living without it until now since release date I have to say it is much easier to keep clean than the iPad screen. I was nervous to use the pencil as I was afraid I would get something between the pencil and the screen and scratch it (probably paranoia but with the cost of the iPad I didn’t want to risk it.
     
  15. newellj macrumors 604

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #865
    Really?!? That's a clear defect. Displays are not supposed to delaminate (duh ;) ). Have you tried to return it for a replacement?
     
  16. Kal-037 macrumors 65816

    Kal-037

    Joined:
    Apr 7, 2015
    Location:
    Depends on the day, but usually I live all over.
    #866
    Yeah, but the replacement was the same.
     
  17. leebroath macrumors 6502a

    leebroath

    Joined:
    Jul 26, 2010
    Location:
    Scotland
    #867
    Ok back I come with an update, I thought my device was out of the woods...apparently not

    I was sitting holding my iPad scrolling with my left thumb, holding the iPad with my right hand, I also laid it on the bed covers sitting in bed and everything was fine, I then turned to my right, where my bedside cabinet and light was, and placed the iPad 11” partly on the bed and partly on the wooden side unit. I just could not swipe up and down on a wiki page at all using my thumb! I then changed to my left pointing finger and it scrolled no bother....this is so damn weird!

    I’m also using a MD screen protector so I think it’s all to do with the screen of the iPad Pro and how it’s been made.

    Sorry if this has been answered earlier..

     
  18. newellj macrumors 604

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #868
    Two out of two is a shocking defect rate. Did you return for cash and call it quits? I absolutely believe what you're saying, but it's surprising. I don't think I've read about other people with that defect.
     
  19. Kal-037 macrumors 65816

    Kal-037

    Joined:
    Apr 7, 2015
    Location:
    Depends on the day, but usually I live all over.
    #869
    I'm not sure what to do to be honest mate, I might try one more replacement but from a different store, (maybe it will be a different batch that is better, *knock on wood.)




    Kallum.
     
  20. shinseiromeo macrumors regular

    shinseiromeo

    Joined:
    Aug 8, 2017
    #870

    I’ve never used anything except Zagg for the past several years as well. Using the new IPP 11 without one is killing me... the oil and fingerprint streaks are insane on a bare screen, and my hands are always clean. With my IPad Air 2 and zagg glass I maybe had to use a microfiber cloth once a week. Today with my new IPP11 just looking at it without even touching it causes smudges!

    Thank you for confirming so far that the Zagg glass isn’t having issues at this time. Would you mind doing some more testing to see if it works flat on a table, a couch, or propped up? And what type of case do you use?
     
  21. Trey M macrumors 6502a

    Trey M

    Joined:
    Jul 25, 2011
    Location:
    USA
    #871
    It’s not surprising he’s not having issues. The 11” model is the one exhibiting issues for most users with a glass protector, the 12.9 seems to be fine for some odd reason.

    I have the ZAGG on order for the 11” model, it should have it sometime next week at worst, I’ll report back. Debating taking it to one of those ZAGG kiosks at the mall as they may be able to do a perfect install.
     
  22. arsy51 macrumors newbie

    arsy51

    Joined:
    Dec 11, 2018
    #872
    Just replaced my MD with Zagg. The stupid case that I put onto my iPP 11 mucked up my MD protector (pushed up 2 of the corners of it). It's not that MD wasn't working (it worked fine), I was just waiting for the Zagg protector to become available (been using Zagg for several years, and I had one on my previous iPP 10.5). I walked by a Zagg booth at the mall over the weekend and they had them. glass+ was $60-something with taxes, and what's nice is that if anything happens to the protector, I can just bring it back in and they'll replace it for $20. It's not a fingerprint magnet, and FaceID works perfectly fine.
     
  23. MacAtYou macrumors newbie

    MacAtYou

    Joined:
    Nov 16, 2018
    #873
    H

    Hey can you try connecting the usb c cable and powering it via that. You shouldn’t have any issues with the touch screen then. Works for me.

    I’m wondering if it’s a power saving mode that’s triggered when the iPad is left completely motionless for a while. In conjunction with the screen protector the capacitive screen can reliably read your finger in low power mode? Doesn’t happen when plugged in as far as I can tell.
     
  24. newellj macrumors 604

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #874
    Dying to hear whether there are any touch issues or screen sensitivity problems.
     
  25. shinseiromeo macrumors regular

    shinseiromeo

    Joined:
    Aug 8, 2017
    #875

    Same here. As soon as we get confirmation of a good screen protector I’m exchanging my IPP11 and slapping glass on it right away. I would love to give MD a shot, I just can’t find myself to spend $40 shipped for plastic.
     

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