Change AT&T caller ID?

Discussion in 'iPhone' started by applefan289, Feb 25, 2012.

  1. applefan289 macrumors 68000

    Joined:
    Aug 20, 2010
    Location:
    USA
    #1
    Before my family switched to an AT&T family plan, they were with T-Mobile. The caller ID on T-Mobile showed all numbers calling in (on the family plan) as the account holder's name. They never got around to fixing that, but they noticed that the numbers ported over to AT&T with the same information (T-Mobile account holder's name), even though this new AT&T account is not even under that name.

    My question is how would I change the name information on the AT&T caller ID? Is there away to take names away completely and just have it show "Cell Phone [area you are in]"?
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #2
    Try calling AT&T.
    They might be able to switch the name displayed or remove it completely to show no name at all.
     
  3. applefan289 thread starter macrumors 68000

    Joined:
    Aug 20, 2010
    Location:
    USA
    #3
    I found this:

    http://www.att.com/esupport/article.jsp?sid=KB107460&cv=820#fbid=2QF72rkdc7S

    But what's strange is that the names on the family plan account (where they tell you to change the name) are correct (they all show the new account holder's name), but the actual caller ID carried over from T-Mobile.
     
  4. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #4
    Try changing them to something else to see if that makes a difference or not.
    It takes about 24hours it says for the changes to show up.
     
  5. applefan289, Feb 25, 2012
    Last edited: Feb 26, 2012

    applefan289 thread starter macrumors 68000

    Joined:
    Aug 20, 2010
    Location:
    USA
    #5
    Just changed the names. If the caller ID is still the same from T-Mobile, I will have to call them.
     
  6. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #6
    I just did mine too.
    Let's see if anything happens.
     
  7. applefan289, Feb 26, 2012
    Last edited: Feb 26, 2012

    applefan289 thread starter macrumors 68000

    Joined:
    Aug 20, 2010
    Location:
    USA
    #7
    Still shows prior caller ID names for all lines...
     
  8. applefan289 thread starter macrumors 68000

    Joined:
    Aug 20, 2010
    Location:
    USA
    #9
    Guess the only way to figure it out is to call...
     
  9. applefan289 thread starter macrumors 68000

    Joined:
    Aug 20, 2010
    Location:
    USA
    #10
    I asked the same question on another forum, and someone said that, from what they remember, it took a few billing cycles for the servers to get updated after individual changes are made to the profiles...so that could be it. He also mentioned it could be phone book entries that haven't been updated.
     
  10. dave420 macrumors 65816

    Joined:
    Jun 15, 2010
    #11
    I've always updated the caller id by calling them, and it as always been done within a day.
     

Share This Page