Changing profiles requires me to sign into my Apple ID — every time!

AdamA9

macrumors 65816
Original poster
Feb 2, 2010
1,213
340
Just wondering if there's a secret stay signed in option on my mac. I have two profiles, one for home and one for work, however, I use the same Apple ID on both.

When I swap between profiles I have to sign in again with;

  1. My Apple ID password
  2. My mac password
  3. My iPhone passcode

This is getting extremely tiresome, as I need to do this twice a day. Is there any way around this?

Thanks.
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AdamA9

macrumors 65816
Original poster
Feb 2, 2010
1,213
340
As far as I know, I don't have separate profiles, but I get the same thing. It's driving me insane!
Ah so it's not a profile thing then. Just perhaps a coincidence, but as you say it's bloody bonkers and driving me mad!
 

dallastigers

macrumors member
Jun 23, 2003
48
13
TX
Ah so it's not a profile thing then. Just perhaps a coincidence, but as you say it's bloody bonkers and driving me mad!
I have to log into my Apple ID so often on phone, computer, and appletv (and also kid’s iPad with theirs) between that and how many times I am not having smooth process with iCloud Keychain or appleTV remote notification process I keep thinking about going back to a password I can easily remember.

It’s not always asking for the same reason and sometimes it’s not clear why at all. Just before reading this I had to look it up to copy/paste it to authorize approving a family song purchase. It then asked me if I wanted to use Touch ID to do this which is something I have always done and do a lot for my kid and just did a few days ago with same old devices. I didn’t change anything.
 
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AlliFlowers

Contributor
Jan 1, 2011
4,457
8,917
L.A. (Lower Alabama)
Ah so it's not a profile thing then. Just perhaps a coincidence, but as you say it's bloody bonkers and driving me mad!
I did a search last night, and it seems it's a major issue with Catalina. Unfortunately, none of the suggested fixes have worked for me. What a ginormous pain in the posterior!
 

niji

Contributor
Feb 9, 2003
1,526
1,237
tokyo
Ah so it's not a profile thing then. Just perhaps a coincidence, but as you say it's bloody bonkers and driving me mad!
i had the same error message (some account services not available until i log in again).

in my case it related to (was a warning about) Messages not using the same iCloud account.
but a simple log in was not able to ever fix it.

i think for me it was related to / caused by this unholy combination of events:

(1) my having switched a SIM card from one carrier to a different carrier

(2) the new SIM card's mobile number not resolving (in Messages/Facetime) to be able to seemingly used (reachable)

(3) the 2nd SIM does need a Profile in order to get data (its a SIM from an MVNO that needs a profile in order to access data using a different carrier's network) the Profile was installed but maybe not being accessed somehow.

(4) upgrading iOS to the next point level upgrade (yes!)

even nuking the whole thing (total reset of all settings, network, data) didn't fix the problem.

but as someone else has mentioned, i noticed that there was also a hint of a different / related (?) problem:
my Keychain would not allow syncing.
when i tried to switch on Keychain sync in the iCloud settings it just kept rejecting it.
so i began to think cross platform about what was happening on my mac.

i turned off iCloud on my mac (yes, a drastic attempt to fix this as it involves downloading all my music again) and then did another reset on my iPhone with no iCloud turned on on my mac.
so there were no other devices signed in to my iCloud account.
so unless its apple's problem, everything should work well on a single, iOS device accessing my iCloud account.
and it did work !
then turned on iCloud on my mac.

i think the Messages settings on mac and iPhone were not able to be resolved and that led to the problem.
the problem seems to have been that my SIM profile would allow messages that were addressed only to the phone number (even iMessages as long as it was to the mobile number) but the iOS system's Messages was unable to associated that mobile number with being able to receive messages - or something like that...
weirdly, after all this, my Message threads were all jumbled ( mean really really jumbled) but i just kept hitting that sync button on mac Messages and about an hour later it all sorted itself out.

its all good now, however. and iOS and macOS Catalina are working well together at last.
 
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Yester5

macrumors regular
Nov 26, 2009
218
38
Pittsburgh, PA
I’ve had this same issue on my iMac since upgrading to Catalina. Called tech support several times and no resolution yet. I was even bumped up to engineering level support twice which involved running diagnostic dmg files and sending the results back to Apple in a special container file. No one can figure it out nor will they admit it’s a Catalina issue. I’m about ready to downgrade to Mojave, which never had this issue
 

Steve121178

macrumors 603
Apr 13, 2010
5,018
4,076
Bedfordshire, UK
I'm still having this issue. Hopefully it will be fixed in the next update, although I won't set my expectations too high. Apple actually fixing annoying bugs is a thing of the past.
 

dangerfish

macrumors 6502a
Aug 28, 2007
535
114
Look in Settings>iCloud and make sure “Keychain” is selected. Mine wasn’t and turning it on fixed the problem for me.