Charger plugged in but status still (Not Charging) & at 0% battery!

Discussion in 'MacBook Pro' started by rockizza08, Jun 26, 2010.

  1. rockizza08 macrumors member

    Joined:
    Jun 26, 2010
    Location:
    Philippines
    #1
    So, I accidentally left it on while I was doing some chores.
    when I came back it was dead (no battery).
    So I plugged in the charger and it immediately turned bright green when its supposed to be orange first, right?
    MacBook says (Not Charging) but power source: power adapter, green light is on, on the Magsafe.
    It's running by the power source because the battery is at 0%.
    I've had the charger plugged in for less than/about an hour,
    and the 0% still hasn't changed. (Not Charging) is still there too.
    I bought my Macbook last August 2009, so it's not even a year old.
    Anybody help? :(
     
  2. Pax macrumors 6502a

    Joined:
    Dec 12, 2003
    #3
    Try waiting a bit longer, a couple of hours, sometimes empty batteries can be a bit funny

    Plug & unplug the charger a few times from the wall as well as from the Mac

    Try resetting the SMC - Google "SMC reset Mac". Apple website will tell you how. SMC controls some aspects of charging

    Try rebooting

    If none of that works, go to System Profiler, go to the Power tab and post the Battery Information and AC Charger information on here

    Don't panic, it's very unlikely your Mac is faulty. Batteries are funny things and there are quite a lot of failsafes to prevent damage to them. You may have tripped one of the failsafes, so it might take a while for your Mac to start charging.
     
  3. rockizza08 thread starter macrumors member

    Joined:
    Jun 26, 2010
    Location:
    Philippines
    #4

    I'm still waiting and I can't unplug the charger/adapter because the battery is still at 0%.
    By the way, my Mac isn't a year old, so I don't know why it's being like this.
    I'm going to try resetting the SMC too, thanks.

    But here's what you told me to do.

    Battery Information:

    Model Information:
    Serial Number: XXXX-YYYY-0-0
    Charge Information:
    Charge remaining (mAh): 0
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 0
    Health Information:
    Cycle count: 0
    Condition: Good
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 0

    AC Charger Information:

    Connected: Yes
    Charging: No
     
  4. Pax macrumors 6502a

    Joined:
    Dec 12, 2003
    #5
    This bit seems a bit odd:
    Full charge capacity (mAh): 0
    Health Information:
    Cycle count: 0

    Cycle Count is the number of times the battery has been charged and discharged. I assume you've used your Mac on battery before, so your Cycle Count should be >0. Also your Full Charge Capacity is 0 which is a bit odd.

    I would move on to trying the other steps like SMC reset, plug/unplug the charger, reboot.

    This may be helpful
    http://support.apple.com/kb/HT1119

    If those don't work I would talk to Apple. Your Mac is still under warranty
     
  5. dbales macrumors regular

    Joined:
    Aug 26, 2009
    #6
    I -just- ran into this problem on Thursday. Well, truth be told it happened more than once, but yesterday I figured out what the issue was.

    Try jiggling the cable near where it plugs into your Mac. In my case, there was a short inside the cable adapter. Specifically, the wire that controlled charging the battery.

    Zipped down to the Apple Store, walked past the crowd of iPhone 4 waiters, and bought a new power adapter for $79.99. Got home, plugged it in...battery charging with no problems.

    I did some research online and apparently these adapters are prone to shorting out. Course in my case, my cat liked to chew on mine. :)
     
  6. rockizza08 thread starter macrumors member

    Joined:
    Jun 26, 2010
    Location:
    Philippines
    #7
    I know. Right after I saw it, I was a bit weirded out.
    Thanks. I'm gonna try resetting the SMC right now. Wish me luck! :/
     
  7. dbales macrumors regular

    Joined:
    Aug 26, 2009
    #8
    One more thing...

    I installed the widget iStat Pro to gauge my system for temperature. My MBP gets HOT! The widget also has some battery stats which may prove helpful.

    cheers,

    David
     
  8. Pax macrumors 6502a

    Joined:
    Dec 12, 2003
    #9
    Don't panic about that either. The cooling system is pretty smart, the CPU does get hot but it stays within Intel recommendations. There are zillions of threads on here saying "OMG my Mac is too hot!". Take a look if you want reassurance. Apple has made millions of Macs now, they all get to similar temperatures, I guess they know what they're doing.
     
  9. Kahalu'u Bob macrumors 6502a

    Kahalu'u Bob

    Joined:
    Aug 9, 2007
    Location:
    Honolulu
    #10
    If it is less than a year old it is still under warranty, even if you didn't buy AppleCare, isn't it? Call Apple support and they should be able to help. If the power supply is really bad, you should get a new one under warranty.
     

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