Edit: I am within my 30 day return / 15 minute return policy for Rogers/Apple. I'm wondering if I'm able to fully return the phone, which will reset my HUP and then re-buy the phone for $499 to by-pass getting a replacement phone in a black box. You guys aren't going to believe this, and I will be providing pictures as soon as possible. I just bought a new iPhone 4 32GB after returning my 16GB. Not only did I find 2 black dots under the glass of the front screen on the DISPLAY that wont clean off, but after inspecting the back of the phone I noticed that there is a piece of what looks like to be GLASS between the BACK panel and the metal antenna at the bottom, close to the left side speaker. It actually separates the back panel from the metal antenna by a little by the glass piece in the corner.. The glass piece isn't HUGE but large enough to notice it. There also isn't any broken glass on my iPhone 4 so I have no idea where this came from. Sorry for the low-quality photo's. The pictures don't do it justice at ALL. Took them with my webcam. The piece of glass is right above the screw on the left side of the picture. You can actually see it separating the back slightly in pic #1, but they're low quality pictures so it's hard to see.