Closest Apple store is 6 hours away and in a different country...

Discussion in 'Mac Basics and Help' started by hamlin, Sep 2, 2010.

  1. hamlin macrumors regular

    Aug 31, 2010
    Ontario, Canada
    Hi, I'm new to mac and was wondering what I should do if something does go wrong with my macbook? I live in Thunder Bay, Ontario and the closest Apple store would be 6 hours away in Minneapolis Minnesota (Mall of America). Obviously I am not going to drive there to get help. Is the only option I have is to send it back to apple?

    Does anyone else have this issue?
  2. aristobrat macrumors G5

    Oct 14, 2005
    You can work with AppleCare over the phone to diagnose the problem, and then they'll arrange for you to ship it back to them, or you can find a local Apple authorized service provider.

    Attached Files:

  3. hamlin thread starter macrumors regular

    Aug 31, 2010
    Ontario, Canada

    Those places are 5-6 hours away (kenora 5-6, Winnipeg 8)and Kitchener is about 17 hours away lol. How can a city of 115,000 not have ONE apple store/Authorized service provider.
  4. AcesHigh87 macrumors 6502a


    Jan 11, 2009
    New Brunswick, Canada
    You have it easy by comparison to me, not trying to sound spiteful though. I live in the maritimes, there isn't one apple store east of Quebec. If I were to stay in Canada the closest would be Montreal. Yet just the city of Toronto gets 3...
  5. R94N macrumors 68020


    May 30, 2010
    Well, Apple is opening new stores all the time. It's just a matter of time I guess :(
  6. snberk103 macrumors 603

    Oct 22, 2007
    An Island in the Salish Sea
    Still, Thunderbay is going to be pretty far down the list of places to get an Apple Store. However, it sounds like a good opportunity for the OP to start a new business.....
  7. notjustjay macrumors 603


    Sep 19, 2003
    Canada, eh?
    What about the campus computer store at Lakehead?
  8. Makosuke macrumors 603

    Aug 15, 2001
    The Cool Part of CA, USA
    Maybe authorized service providers are less common in Canada than the US, but I'm a little surprised at the lack thereof given that I'm six hours from the nearest city of significant size and/or Apple Store, and my entire county only has a population of about 120K, but we've got two authorized service places that will do warranty work for Apple.

    That said, since it's a laptop, you're probably going to have to send it to them anyway--Apple Stores might do laptop work, but even with the local authorized service provider here they still just send you a FedEx pickup box to ship it to them.

    The good news is that service is usually very fast considering that it's being shipped twice--the one time I needed to send a laptop in for repairs it was back within the week.

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