Closest Apple store is 6 hours away and in a different country...

Discussion in 'Mac Basics and Help' started by hamlin, Sep 2, 2010.

  1. hamlin macrumors regular

    Joined:
    Aug 31, 2010
    Location:
    Ontario, Canada
    #1
    Hi, I'm new to mac and was wondering what I should do if something does go wrong with my macbook? I live in Thunder Bay, Ontario and the closest Apple store would be 6 hours away in Minneapolis Minnesota (Mall of America). Obviously I am not going to drive there to get help. Is the only option I have is to send it back to apple?

    Does anyone else have this issue?
     
  2. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #2
    You can work with AppleCare over the phone to diagnose the problem, and then they'll arrange for you to ship it back to them, or you can find a local Apple authorized service provider.

    http://www.apple.com/ca/buy/locator/
     

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  3. hamlin thread starter macrumors regular

    Joined:
    Aug 31, 2010
    Location:
    Ontario, Canada
    #3

    Those places are 5-6 hours away (kenora 5-6, Winnipeg 8)and Kitchener is about 17 hours away lol. How can a city of 115,000 not have ONE apple store/Authorized service provider.
     
  4. AcesHigh87 macrumors 6502a

    AcesHigh87

    Joined:
    Jan 11, 2009
    Location:
    New Brunswick, Canada
    #4
    You have it easy by comparison to me, not trying to sound spiteful though. I live in the maritimes, there isn't one apple store east of Quebec. If I were to stay in Canada the closest would be Montreal. Yet just the city of Toronto gets 3...
     
  5. R94N macrumors 68020

    R94N

    Joined:
    May 30, 2010
    Location:
    UK
    #5
    Well, Apple is opening new stores all the time. It's just a matter of time I guess :(
     
  6. snberk103 macrumors 603

    Joined:
    Oct 22, 2007
    Location:
    An Island in the Salish Sea
    #6
    Still, Thunderbay is going to be pretty far down the list of places to get an Apple Store. However, it sounds like a good opportunity for the OP to start a new business.....
     
  7. notjustjay macrumors 603

    notjustjay

    Joined:
    Sep 19, 2003
    Location:
    Canada, eh?
    #7
    What about the campus computer store at Lakehead?
     
  8. Makosuke macrumors 603

    Joined:
    Aug 15, 2001
    Location:
    The Cool Part of CA, USA
    #8
    Maybe authorized service providers are less common in Canada than the US, but I'm a little surprised at the lack thereof given that I'm six hours from the nearest city of significant size and/or Apple Store, and my entire county only has a population of about 120K, but we've got two authorized service places that will do warranty work for Apple.

    That said, since it's a laptop, you're probably going to have to send it to them anyway--Apple Stores might do laptop work, but even with the local authorized service provider here they still just send you a FedEx pickup box to ship it to them.

    The good news is that service is usually very fast considering that it's being shipped twice--the one time I needed to send a laptop in for repairs it was back within the week.
     

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