Arrgh. Have had this happen often to me esp. dealing in graphics.Just under two thirds had sent e-mails with large attachments which had blocked clients' systems.
Haha. If I had a £1 for every time somebody sent me a logo that they'd 'got from a website', I'd be a really rich bitch.winmacguy said:We often have some issues at work relating to customers not understanding jpeg file sizes from the web for print...
For the record Blue Velvet, it is a 40MB file - Mega Byte as in file size which is what I assume your meaning (File size is measured in Bytes -where 8 bits of data = 1 Byte.) For transfer speeds which are measured in bits per second and shown as M in caps and b in lower case for "bits" per second eg 100Mb Ethernet.Blue Velvet said:Arrgh. Have had this happen often to me esp. dealing in graphics.
A couple of years ago someone emailed me a 40mb attachment after I told them not to because I was still on dial-up...
I would say the majority of people in an average UK office don't have a clue what they're doing half of the time. No wonder IT managers ruthlessly lock everything down...
winmacguy said:For the record Blue Velvet, it is a 40MB file - Mega Byte as in file size which is what I assume your meaning (File size is measured in Bytes -where 8 bits of data = 1 Byte.) For transfer speeds which are measured in bits per second and shown as M in caps and b in lower case for "bits" per second eg 100Mb Ethernet.
Of course it is OUR problem, we are the professionals who KNOW all these things.Blue Velvet said:Haha. If I had a £1 for every time somebody sent me a logo that they'd 'got from a website', I'd be a really rich bitch.
And you tell them, time and time again... yet it goes in one ear and out the other. Somehow they see it as your problem.
When it comes to Tech terms and CORRECT representation of formats and acronyms, yes that would be me. I spend most of my day making and checking changes for a well known national press publication and can't afford to have stuff incorrectly printed otherwise it costs BIG BUCKS $$$$$Blue Velvet said:Now there's helpful... and then there's bloody pedantic!
I've become extremely adept at returning a boilerplate email saying why I will not use this file and what I need. I was once told that I was 'picky'.winmacguy said:remember when you touch the file and adjust it it becomes your problem
Agreed at work we need to learn words like code orange (fire in store, but do not evacuate) and code red (evacuate customers from store). Then we need to remember fire exits, meeting places and etc.Sun Baked said:I don't think it's alway "computer terms."
Especially since an exit sign and "written instructions" can confuse today's workers.
LOL , one of the guys at work does just that for one of our large clients who use our web based service for producing a lot of their work which goes to press weekly, being that they have a high staff turnover and are not interested in being "tech minded"Blue Velvet said:I've become extremely adept at returning a boilerplate email saying why I will not use this file and what I need. I was once told that I was 'picky'.
Yeah, right. So when your publication comes back from press with jaggies all through the images you're not going to be 'picky'?
Clients. Love 'em...
Doctor Q said:I scoff at people who don't know common computer terms. Everybody should obviously know these words. How could they be so dumb? Ho ho ho. What losers.
Then a financial analyst or a car mechanic or a chemist starts speaking in their lingo. Huh? What are they talking about? I scoff at them for using silly words that none of us regular people could possibly understand. They speak in code to make people think they are important, but they don't fool me for a minute. How could they be so dumb? Ho ho ho. What losers.
Judging by a lot of the people in our agency who use Windows and who deal with our clients, if something done on a "Mac" doesn't work on a "PC" then it is a "Mac" problem (5% of the computer platform vs 95% argument) rather than the actual problem which might be more like MS PC font incompatiblities vs Adobe on a Mac industry standard fonts. We also love getting work from "designers" using MS Publisher to be transfered to InDesign who are struggling to understand what a PDF isBlue Velvet said:Most office workers have a PC in front of them and yet, many do not have the gumption to find out exactly what it is they're doing with it.
Furthermore, speaking on behalf of our organisation, HR are pretty lax about checking people's claims about their computer skills. I've had to deal with people who were on salaries far higher than mine, whose job it was to put together PR material who didn't even know how to place an image in Word. This kind of nonsense really gets up my nose...
That Windoze virus againVader said:Reminds me of the other day in our Mac computer lab at my highschool.
We were typing papers, and Word crashes for the teacher, she is kinda old, I show her "force-quit" she doesn't get it at all. I did the same for 2 kids also, they said, "Man, I was pressing ctrl-opt-delete, but nothing was happening!"