Confused - Verizon & Apple letting me add a line to my unlimited family plan?!?

Discussion in 'iPhone' started by Robertsmania, Sep 14, 2012.

  1. Robertsmania, Sep 14, 2012
    Last edited: Sep 18, 2012

    Robertsmania macrumors member

    Joined:
    Mar 15, 2012
    #1
    I just took a look at the pre-order process on both verizonwirelss.com and apple.com and am confused that both seem to be inclined to let me add a new line to my existing grandfathered unlimited family plan - without changing it to the new Share Everything plan.

    What we have is an old "AC FamilyShare Plan 400" with two smart phones both on unlimited data.

    Previously I have been told by VZW customer service that any change to the plan would force a move to a new Share Everything plan.

    Both the Verizon and Apple websites took my initial contact information and then asked if I wanted to add a new number. Saying yes to that led to a screen that let me specify the new number as a "America's Choice FamilyShare Second" with $20 a month service and $30 for 2GB data. Total of $50/mo.

    When I go through the pre-order screens without identifying my current plan, the only option they give me is a Share Everything plan with $40 a month service and the standard data prices ranging from $40 for 300GB on up. If I got it with the same 2GB offered withe the FamilyShare it would total $100/mo.

    [​IMG]


    Is this a glitch in their systems and this isnt really a valid option, or can I actually add a new line to my old plan and keep the existing phones on their unlimited data?!? I'll call Verizon when they open in the morning, but I'm used to them not always telling the whole truth...
     
  2. theanimala macrumors 6502

    Joined:
    Mar 2, 2007
    #2
    I believe it's a mistake. I was going from an individual line (not unlimited data) to a share everything plan and it does not show my original line anywhere. I believe it will be fixed by the time it ship or else I have to stop by a store and have them fix it.
     
  3. CheesyTators macrumors member

    Joined:
    Aug 26, 2010
    Location:
    SE Michigan
    #3
    It's not a mistake. If you're currently on a grandfathered unlimited FAMILY plan you can add a line and get subsidized pricing and keep unlimited. I am on an unlimited data grandfathered family plan (1400 minutes) and was able to add another line, get the subsidized price and not change a thing on my account. Received order confirmation and ship date by 9/21.
     
  4. Robertsmania thread starter macrumors member

    Joined:
    Mar 15, 2012
    #4
    Well it is pretty weird since when I checked the with the Verizon website last week just to see how it would respond to trying to add a new phone to the plan it took me through screens which made it clear that I would have to switch to a new Share Everything plan.

    I guess we'll see what happens...
     
  5. tdar macrumors 6502a

    Joined:
    Jun 23, 2003
    Location:
    On the Space Coast
    #5
    That is not a mistake. You ADDED a line, not upgraded the unlimited line.
    Your new line has caped data and it's at the new data cost of $15 per gig. So Verizon is happy.
     
  6. Robertsmania thread starter macrumors member

    Joined:
    Mar 15, 2012
    #6
    It seems like something must be wrong. If I go back now and try to add an iPhone4 it wants to force me to switch plans for all the phones.

    The pre-order process for the iPhone5 is the only route that lets me add to the plan without changing the whole thing. And in the iPhone5 sequence, there is no option to switch to Share Everything if I wanted to...
     

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