It's great that Apple is seeking to expand its market share with its Switchers ad campaign. But what about after these former windows users switch? I just bought my first mac about 3 months ago (though my parents are hard-core users). I bought the 800 mhz G4 with 17 inch LCD flat screen, as well as an iPod. (so much for the cash i earned the previous summer working 2 jobs). My tower was shipped with a defective DVD-Rom/CD-RW drive. So I had to take it to a service provider to have it replaced. The first drive the had was also defective, so I had to wait another few days for a 2nd drive to arrive. uggh. All in all over a week without my computer. Now today my 17 in studio display is having problems. The top part is darker than the lower half...probably a failure of one of those ligths that control the brightness rather than the actual pixels. Now I have to send it out via fedex to someplace to get it repaired, which is another week without my comp. In any case, what's next to fail, my iPod? It's very discouraging to those of us making our first foray into the mac world when 2 out of 3 products we purchased have problems. I just hope that others haven't had the problems I've had. Anyways, I'm venting a bit. I've prepped myself for flaming.