Crack in Macbook, What are the chances of Apple Replacing?

Discussion in 'MacBook Pro' started by greenday123, Jan 19, 2008.

  1. greenday123 macrumors 6502

    Joined:
    Dec 15, 2005
    Location:
    NJ
    #1
    The keyboard part of my macbook has cracked, and a piece has fallen off. See in picture. What are the chances of apple replacing at least the keyboard part of my laptop?[​IMG]
     
  2. iDAG macrumors 65816

    iDAG

    Joined:
    Sep 9, 2007
    Location:
    Athens, Ohio
    #2
    Do you have any AppleCare left for your MacBook, if you don't than there is very little chance.
     
  3. kahollan macrumors newbie

    Joined:
    Feb 22, 2006
    #3
    Is it still under warranty? If so they have to replace it if you demand. go to an apple store. Mine was out of warranty, BY ONE MONTH. no repair. This is a common complaint caused by the magnetic closure (and wear from wrists) , but mostly if you have a tendency to close it too quickly and not gently. I had to order one from powerbookmedic.com great store, lightspeed shipping....
     

    Attached Files:

  4. greenday123 thread starter macrumors 6502

    Joined:
    Dec 15, 2005
    Location:
    NJ
    #4
    I have the applecare warranty on it, so apple should replace it?
     
  5. iDAG macrumors 65816

    iDAG

    Joined:
    Sep 9, 2007
    Location:
    Athens, Ohio
    #5
    They should because you didn't damage it yourself.
     
  6. one1 macrumors 65816

    Joined:
    Jun 17, 2007
    Location:
    Chattanooga, TN
    #6
    I was over a YEAR out of wty on a 1.83 Rev A and Apple sent a box for it, picked it up overnight, and had it back to me in 2 days.

    .........and I bought it second hand to begin with! Brand new top cover, keyboard, trackpad.

    I {heart} Apple for their help on something they had no good reason to replace.
     
  7. aosman macrumors 6502

    Joined:
    Jan 19, 2008
    #7
    I think AppleCare would cover it. They did the same for me: they got me my MBP back in less than 3 days. I was pretty impressed/pleased
     

Share This Page