Cracked glass on iPhone 3GS (this isn't another one of THOSE threads)

Discussion in 'iPhone Tips, Help and Troubleshooting' started by mikes63737, Aug 30, 2009.

  1. mikes63737 macrumors 65816

    Joined:
    Jul 26, 2005
    #1
    So, I dropped my iPhone on the floor in my dorm room today, and the screen cracked.

    The AT&T store just off campus wants me to pay full price for a replacement.

    The nearest Apple store is about 50 minutes away. Now, here's my question:

    On my phone, the glass part of the screen extends just past the chrome bezel if you look at it from the side. Could this possibly be considered a defect in my phone? On my 2G, it was perfectly flush. I think that if it was flush with the bezel then it might not have broken... ?

    And what is Apple charging these days to fix broken screens, if they don't consider this a defect? (I would just go there... but it's 50 minutes away).
     
  2. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
  3. UngratefulNinja macrumors 68000

    UngratefulNinja

    Joined:
    May 9, 2009
    Location:
    Pennsylvania
    #3
    They're not going to buy that. They'll say it's the result of the drop, seeing as your screen is cracked.
     
  4. Abyssgh0st macrumors 68000

    Abyssgh0st

    Joined:
    Jan 12, 2009
    Location:
    Norman, OK
    #4
    Apple charges $199 for the screen replacement. They most likely wouldn't consider that a 'defect' unless you got a really nice genius, because they'd probably blame the bezel problem on the drop that cracked the screen.
     
  5. macsarethebest macrumors regular

    Joined:
    Jun 30, 2009
    #5
    it would prob be a lot cheaper to go here, these are genuine :apple: parts they use http://www.powerbookmedic.com/xcart1/pages.php?pageid=3
    its just 40 for the diy part, there is a free manual;)
     
  6. mikes63737 thread starter macrumors 65816

    Joined:
    Jul 26, 2005
    #6
    I'm not trying to commit fraud. The glass on my screen has been sticking out past the bezel on my phone since it came out of the box. I didn't think that it would ever be a problem. The reason I posted this thread was to see if other people noticed the same thing on their phones, or if it was just a defect on my phone.

    Thank you to everyone else for your helpful responses.

    Edit: Just searched Apple Discussions, and it looks like plenty of other people have noticed this. (link)
     
  7. hexonxonx macrumors 601

    Joined:
    Jul 4, 2007
    Location:
    Denver Colorado
    #7
    Because the glass is cracked, it doesn't matter that there may have been any other defect anymore. The problem is that the glass is cracked and all problems will now be blamed on that because there is no proof otherwise now.
     
  8. creon macrumors 6502

    Joined:
    Mar 19, 2009
    #8
    Should of taken it to the Apple Store then. Too Late now.
     

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