Cracked iPhone 5 screen

Discussion in 'iPhone' started by Nba247365, Jul 20, 2013.

  1. Nba247365 macrumors member

    Joined:
    Jan 23, 2010
    #1
    I need some advice. My mom just cracked the front screen of her iPhone 5 by dropping it on the ground. It is under a year old and she also pays for the iPhone warranty from Verizon. Should she go to the Apple store or a Verizon store to get it fixed/a replacement iPhone 5? Which will be cheaper and faster? Thank You for your help!!!
     
  2. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #2
    Apple will not fix it since the apple warranty is obviously void.
     
  3. Roller macrumors 68020

    Joined:
    Jun 25, 2003
    #3
    I doubt if Apple will honor Verizon's warranty, though you could ask. Bet you'll end up at Verizon, though.
     
  4. Chris092881 macrumors 6502

    Joined:
    Dec 26, 2012
    #4
    Verizon uses Asurion as it's insurance provider. Last time I checked it was a $200 deductible for the iPhone 5 and you received a refurbished phone. AppleCare+ is $99 with a $50 deductible. Plus, they give you a remanufactured phone. Big difference there as the screen, battery, and outer shell of the device are all new. And it's quite a bit cheaper than Asurion, which is like $10 per month if I remember correctly. Long term that can really add up. Bottom line, call Asurion and pay the $200 for a refurb, or go to Apple and pay like $220 for a remanufactured OOW replacement. I'd go to the Apple store, myself.
     
  5. CEmajr macrumors 601

    Joined:
    Dec 18, 2012
    Location:
    Charlotte, NC
    #5
    I agree. Just go to Apple and pay for the out of warranty replacement.
     

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