Cracked my 4S; have Applecare. What to do?

Discussion in 'iPhone' started by Maui19, Oct 3, 2013.

  1. Maui19 macrumors regular

    Joined:
    Jul 16, 2007
    #1
    Today I dropped my (16g) 4S, and the back cracked. I have a screen protector on the back, so the damage is mostly cosmetic. I am due for an upgrade with ATT, so I was planning to trade this in for a 5S, thinking I would get the 5S for almost nothing due to the trade in credit. Now that the case is broken, I won't get nearly that much on the trade.

    As far as I can tell, my options are:

    1) Live with the phone as is

    2) Pay $79 for the repair via Applecare and keep it

    3) Pay $79 for the repair via Applecare and trade it in

    4) Trade it in for a 5S as is (anyone have any idea what it's worth now?)

    The 4S is really all the phone I need, but it would be nice to have a faster phone, fingerprint thingy and better camera.

    Whaddya think?
     
  2. jaseone, Oct 3, 2013
    Last edited: Oct 3, 2013

    jaseone macrumors 65816

    jaseone

    Joined:
    Nov 7, 2004
    Location:
    Houston, USA
    #2
    It should only be $49 for the replacement under AppleCare+ for a 4S unless you bought it just before or after the launch of the 5S, which I doubt.

    I have a suspicion that they pay much less for a trade in if you've had a replacement under AppleCare+ as my 5 that I replaced once under AppleCare+ was only quoted $253 where my wife's 4S was $220, both in great condition. With that in mind I would get the 4S replaced/fixed under AppleCare+ and then either keep it or sell it and pay the full upgrade cost for the 5S.

    EDIT: Was my 5 quoted at $253 not 5S
     
  3. freediverdude macrumors 6502a

    Joined:
    Dec 26, 2006
    #3
    Option 5. Get it replaced for $49 under Applecare+ and sell it to a third party for $200+, then go get a 5S.
     
  4. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #4
    I'm guessing that since the OP didn't say anything about Applecare+, they don't have it.

    Either have it fixed and trade it in, or don't. Depends on what the quoted trade in prices are for a cracked vs non-cracked back.
     
  5. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #5
  6. Givmeabrek macrumors 68030

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #6
    Apple will replace the 4S back for about $29. Simple to do.
     
  7. big samm macrumors 65816

    Joined:
    Oct 27, 2008
    #7
    This ^
     
  8. CrAkD macrumors 68040

    CrAkD

    Joined:
    Feb 15, 2010
    Location:
    Boston, MA
    #8
    the 4s back is so easy to replace just order one and do it yourself. even apples $29 is too expensive. its 2 screws.
     
  9. Maui19 thread starter macrumors regular

    Joined:
    Jul 16, 2007
    #9
    Interesting. It is only $49 for accidental damage replacement/repair. It's $45 for the third party glass. I think Apple gets the nod on this one.

    Thanks.
     
  10. Truefan31 macrumors 68040

    Truefan31

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    Aug 25, 2012
  11. Maui19 thread starter macrumors regular

    Joined:
    Jul 16, 2007
    #11
    Refurb is on the way. I may keep it or sell it. Not sure which yet.
     
  12. Joe323 macrumors newbie

    Joined:
    Sep 8, 2006
    #12
    I'm in the same situation except I just got my phone back from AppleCare. I'd like to get the phone unlocked first though before selling it. I'm using a loaner phone now. Do I need to activate the Applecared iPhone first before having AT&T unlock it?
     
  13. silver8ack macrumors regular

    Joined:
    Jul 22, 2010
    #13
    Use AppleCare then sell it.

    Then come back here and complain about AppleCare costing $79 to replace because of schmucks doing that.
     
  14. thatoneguy82 macrumors 68000

    thatoneguy82

    Joined:
    Jul 23, 2008
    Location:
    Beach Cities, CA
    #14
    I don't know why people keep saying $79. That's clearly for the new iPhones. Logic will say that he's had AC+ for a while since he has a 4S and his contract says replacements cost $49. There's no way Apple can change that 2-year contract.
     
  15. iRobby macrumors 6502a

    iRobby

    Joined:
    Mar 22, 2011
    Location:
    Fort Myers, FL USA
    #15
    The same thing happened to me and my White iPhone 4S 64GB. I went in to the Apple store and wanted to swap via AppleCare for $49. They wouldn't let me. They said AppleCare wouldn't approve a swap because repairing the glass would be $20 cheaper.

    So, since my contract was up like you, I simply had them repair my back glass and then I traded it it in for my Gold iPhone 5S 64GB.
    They gave me $205 for my iPhone 4S that was just repaired.
     
  16. Charadis macrumors 6502a

    Joined:
    Jul 3, 2010
    #16
    As others have been saying, Apple can replace your 4s glass backplate at the Genius Bar in an Apple Store for only $29 (plus any applicable tax), and rest assured it is an official OEM part.

    If you're grandfathered in for the old rate with AppleCare+, you could probably swap it in for a "new" refurb as well for only $30 more. Best of luck however you decide to proceed. Sent from my iPhone 5.
     
  17. Maui19 thread starter macrumors regular

    Joined:
    Jul 16, 2007
    #17
    I checked the trade in value. An undamaged 4S like mine gets $200. A 4S that is damaged like mine gets $66.

    I'll be trading mine as soon as my local store gets the 5S in stock.
     

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