dead column of pixels, powerbook 15 inch

Discussion in 'Macintosh Computers' started by purduematt, Apr 6, 2003.

  1. purduematt macrumors newbie

    Jul 17, 2002
    I have a 15 inch powerbook 667 dvi, and recently a column of pixels has been sporatically going dead. i believe something is wrong with the connection in the hinge that holds the monitor to the computer because i can get the pixels to work by slightly adjusting the angle of the lcd screen.

    my question is, i purchased my computer at the end of the summer, and i do not have apple care, is there any recourse to have this problem fixed. Becuase i think it is a problem with the connection and the monitor itself, i wouldn't want them to just replace the screen if they didn't have to becuase i think that might be more expensive than it needs to be to have it fixed.

    any helpful comments would be welcomed.

    thank you,

  2. strider42 macrumors 65816


    Feb 1, 2002
    Re: dead column of pixels, powerbook 15 inch

    If you purchased it less than a year ago, you are still covered by the original warranty. Applecare is an extended warranty and free phone support. In this case, the phone support will also be free w/o applecare because it will be a warrantable hardware repair. Call apple, get a case number, and bring it to the shop.

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