Dead iPod - Help!

Discussion in 'Mac Help/Tips' started by D0ct0rteeth, Dec 5, 2002.

  1. D0ct0rteeth macrumors 65816


    Mar 11, 2002
    Franklin, TN
    My ipod is dead. Wont turn on at all.

    I have tried connecting to different computers and different firewire cables.

    Any ideas on how to start this baby up?

    Thanks in advance.

  2. MacBandit macrumors 604


    Aug 9, 2002
    Springfield, OR (Home of the Simpsons)
    Look through the Apple Knowledge Database. I seem to have heard of this before. I can't remember exactly but I think there is someway to reset it completely.
  3. Rower_CPU Moderator emeritus


    Oct 5, 2001
    San Diego, CA
    It's article #61705:

    Hold down Menu and Play/Pause buttons simultaneously until the logo appears.

    Sometimes you need to be plugged into a power source (AC, wall power) when you do the reset, if it' also a battery issue.
  4. D0ct0rteeth thread starter macrumors 65816


    Mar 11, 2002
    Franklin, TN
    I tried the play/pause combo.

    no dice.

    I did find this though... and i am trying it now.

    1. Charge the iPod using the wall adaptor for 3-5 hours (this ensures a full charge - even though nothing is happening to indicate it).

    2. Unplug the cable and let it sit - untried - for 24 hours.

    3. After 24 hours, plug it into the wall adaptor or computer and do a reset (menu and play buttons at the same time until you see the Apple logo).

    Thanks. Guys.
  5. mc68k macrumors 68000


    Apr 16, 2002
    i had an iPod die this way, unexplicably.

    i ended up getting it replaced out of warranty, by the nice people at my Apple store.

    after the fact, i found that there is one alternative that has worked for some people. you say there is NO way to jump start it externally, so the answer lies internally.

    all you have to do is open it, disconnect the battery, and reconnect it. here are some of the best pictures and instructions i have seen if you're up to the task. (you don't need to take it all the way apart as the pictures show) if you search around on the internet for your problem, this is what everyone insists is the only thing that gets it back to life.

    otherwise, apple's your only hope of resurrecting it barring any divine intervention.

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