iPod touch Defective iPod Touch?

[future3]

Hi just brought an iPod Touch 8GB from Dixons online.

When I turned it on for the first time, the Apple logo appears and then about 4 seconds later it seems to shut off and then the logo appears again - in a never ending loop. (edit: looks like its just rebooting over and over again)

Is this a defective iPod Touch?

I've tried hard resetting it, plugging into my Mac but the same thing happens...

And help appreciated.

 

[dagored]

Do you have and iTunes account? What Mac are you using? Operating system, version of iTunes?

 

[future3]

Thanks for replying.

I don't have an iTunes account.
I have Mac OS X 10.4.10.
iTunes version 7.4.2.

 

[dagored]

Thanks for replying.

I don't have an iTunes account.
I have Mac OS X 10.4.10.
iTunes version 7.4.2.

I know this is hard to believe, but you need an iTunes account. I could not load either of my Touches last Thursday until I created an iTunes account. It does not cost you anything, but you must set that up first.

If it does not recognize it after that, its defective.

You need a USB 2.0 port . Not on the keyboard.

 

[future3]

Well the actual computer (Mac Book Pro) is not recognising the Touch, let alone iTunes.

It just does not go beyond the start screen.

I set up an account but no luck - I'm pretty sure its defective.

Thanks.

 

[dagored]

Try one more thing. Hold down the sleep button and the Home button until it restarts. Then try to sync it.

 

[future3]

OK. A bit of progress.

The sleep/home button reboot did the trick. iTunes recognised the iPod.

It says your iPod is in recovery mode and that it need to download the iPod software.

When it downloads the iPod software and prepares for restore it says "The iPod 'iPod' could not be restored. An unknown error occured (1604)"

 

[dagored]

Take it back.

 

[Applespider]

When it downloads the iPod software and prepares for restore it says "The iPod 'iPod' could not be restored. An unknown error occured (1604)"

Mine did that when I first downloaded the update. I just rebooted it and then it restored properly although it did take a while

 

[future3]

Mine did that when I first downloaded the update. I just rebooted it and then it restored properly although it did take a while

Hi, can you elaborate on that a little. I might as well try everything before taking it back.

Thanks.

 

[Applespider]

I just turned it off, removed the USB cable and then restarted it and plugged it in again. iTunes told me that it had been in the middle of a restore and re-restored it. And it's worked perfectly since...