Deliverly of new rMBP 15" not going very well

Discussion in 'MacBook Pro' started by beerglass007, May 26, 2015.

  1. beerglass007, May 26, 2015
    Last edited: May 26, 2015

    beerglass007 macrumors 6502

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    May 13, 2008
  2. Quu macrumors 68020

    Quu

    Joined:
    Apr 2, 2007
    #2
    One time UPS said they lost my package in their warehouse. It was a Retina MacBook Pro. Took them 2 extra days to find it but I got it eventually, safe and sound.
     
  3. cookies! macrumors 6502

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    Jul 3, 2011
    #3
    Have Apple try to cancel the shipment and reship. A 5 day delay in shipping with a laptop (and via UPS Air) isn't okay.
     
  4. Cuniac, May 27, 2015
    Last edited: May 30, 2015

    Cuniac macrumors 6502a

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    Phoenix
    #4
    OMG I'm so sorry that is ridiculous. But UPS sucks.

    Here is a true story of a UPS apple disaster. Back in the 80s ordered a new Apple computer. Back then they used to ship the keyboard, monitor and computer in separate boxes. Placed the order and almost two weeks later the delivery guy is here with a box, one box, the keyboard. Called UPS and was told the warehouse was robbed.

    After talking between them and Apple they re-sent the missing items and about two week after that first box I got another box, one box.. It was the monitor this time. And when I called them they said the same thing they said happened the first time..

    Two weeks after that. finally got the computer... This actually happened.
     
  5. zyr123 macrumors 6502

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    May 31, 2009
    #5
    Thats terrible. Mine had a very random path China, Alaska, Kansas, Arkansa then nj. should arrive sometime today. Where you at ups guy?
     
  6. Alexrat1996 Suspended

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    Lehigh valley PA
  7. placidity44 macrumors 6502

    placidity44

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    May 20, 2015
    #7
    I'd be pissed. Five days in china? What the heck.
     
  8. cookies! macrumors 6502

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    #8
    Then call Apple about it instead of posting here?
     
  9. vladzaharia macrumors regular

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    Jul 5, 2010
    #9
    I mean, that isn't "very random" at all. Alaska is a popular US entry point for shipments coming in from China/Korea/Japan, due to its obvious proximity. Then, Kansas and Askansas are both on their way into NJ. Apple paid for economy air shipping for these packages, so UPS is going to dictate the route it takes. If both A and B have a flight out to your location and B's flight is hours ahead, then the package will go A -> B -> Destination if it can. UPS also knows that any packages arriving after a certain point won't make it in that day's deliveries, so it can muddle around with schedules. Apple could have easily chosen something like overnight, where UPS would have had a lot less leeway in the routing. All UPS has to do is abide by a fairly generous shipping estimate.
     
  10. zyr123 macrumors 6502

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    May 31, 2009
    #10
    Deliverly of new rMBP 15" not going very well


    I get what you mean. But why didn't they just send it right to Newark.
     
  11. vladzaharia macrumors regular

    Joined:
    Jul 5, 2010
    #11
    Because they didn't have any flights going directly to Newark? If they only have 3 packages going to Newark, yet in Arkansas there's another 500 that are going there, they're not about to create a flight just for 3 packages when they can create one for 503.
     
  12. Ovedius macrumors 6502

    Ovedius

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    Location:
    Norway
    #12
    Haha, oh man.
    That is just awfull! :eek:
     

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