Scroll down to the bold text if you don't want to read the whole story Ok so I've got the palmrest cracking issue. It doesn't bother me at all, and I never care about things like this, and its barely noticeable. BUT I figure since I paid a decent amount for it I might as well get a replacement on the palmrest area. My screen also has this thing where its kinda patchy and inconsistent when I turn it on, but then once the screen has 'warmed up' its fine. I guess this is just how the Macbook screen is, a consumer screen- ie. crap. I was wondering if I could blag a screen replacement of them as well. Also it seems a little dark, which of course happens over time. Not bothered since its fine once booted up, but can't hurt to ask. And finally my trackpad is a tad discoloured. I understand this is an occupational hazard when buying a white machine, but I always wash my hands when using it. Don't care at all about this but whilst I'm there I'll see if I can get that done too, can't hurt to ask. Oh and also the battery is on 500 cycles, and so starting to lose charge, not bothered about this either since I hardly use it outside, and of course thats what happens with batteries. I always charge and drain the battery, never leave it plugged in all the time like some do. Again can't hurt to ask. My question is: I went on the Apple site (UK), and entered my serial and country, and basically it says I have to book an appointment at the store which is about 20 miles away. The train fare is about £5, which being a student is still a bit much considering its their fault. And also I don't really want to go their with a £800 purchase. Can they not send me a stamped addressed box so I can send it to them or something? Sorry about the life story, but its nice to have a little background info.