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Discussion in 'iPhone' started by misterjay, Sep 28, 2012.
to return our phone to Apple for a replacement?
You don't need Applecare+ to return it for a replacement.....but if you want the 'express shipment' option (IOW, they send you a replacement first and THEN you send them your phone) without paying $29, you'll want to pay for it.
Some people recommend it, some don't. I've never needed it before, but said "Eh, what the heck" when buying my 5.
I'm glad I did. First one had a faulty home button; called Applecare at about 3 p.m. on Wednesday and I had one AT MY DOOR by 2 p.m. the next day. Not too shabby.
What is shabby, however, is the fact that the Lightning port on my replacement iPhone is faulty. My original iPhone 5 had to darn near be completely disconnected from the Lightning cable to lose a connection with the computer or charger...whereas the one I have now (a re-replacement LOL is on the way) will connect/disconnect at will unless I plug it in and leave it COMPLETELY still.
Still can't complain, though; I've owned 2 iPhones, 2 Mac Minis, an iPad and 2 iPod Nanos and aside from a bad hard drive, this is the first time I've ever had any issues. For my troubles I'm getting sent a free Lightning USB cable.
Anyways - had I had to wait for my replacement phone until I sent them my phone, I'd be out a phone for a week or two; that's a no-go for me; and if I wanted to pay $29/incident, that's almost $60. So the $99 I paid was worth it, IMHO.
No. All iPhones come with a 1 year warranty. AppleCare+ extends it to 2 years and provides coverage for 2 incidents of accidental damage (with a $49 deductible).
I extended it on my imac for 3 years.
But ip no...
I will get it because in Canada the contract is for 3 years, so it covers the whole period.
I think I asked the correct question but in the wrong form.
Can I return my iPhone 5 at Apple(Faulty WiFi issues, just terrible and no fix for it)and get another one without charge or applecare? Ordered it from AT&T via Radioshack.
I have an Apple store about 10 minutes away from me.
I believe if there is a fault from Apple's side then they can give you a new iPhone at no extra charge even if you don't have AppleCare +.