Hello On the 20th I decided to order an iPhone 5s from Hongkong apple store and it managed fine until the next 2 days. Apple store hong kong contacted me via mobile and said that my order might be canceled because my order was beyond the quantity limits. Then I asked the customer service lady, is there anyway to purchase one for sure from the apple online store. She said no, so i asked her if I ordered more from another credit card to ensure a purchase and she said maybe that would work but there are no guarantees. So I decided to order 1 Black and 2 silver iPhone 5s (the quantity limit per person is 3 but I use different credit cards and names for each purchase. And about a couple hours later I got an email from the Hongkong apple store. Apple Store Unlocked iPhone 5s Quantity Limits Web Order: W426520794 Sales Order: 2464419918 Dear Apple Customer, Thank you for your recent iPhone 5s order at the Apple Online Store. While we appreciate your interest in iPhone 5s, Apple is unable to fulfill orders that exceed the quantity limit per customer. Your iPhone 5s order has been cancelled, and you will not be charged. Thank you for shopping with Apple. Sincerely, Apple Online Store Team. Then I called and contacted them to ask them specifically why it was canceled and they said orders were exceeding the quantity limit per customer but I ordered only 3. So they asked for my order number and they seemed to have resolved one which was the black iPhone 5s. And a couple of days later I called them again to ask them about the other 2 silver one and they said they would get back to me within 2 days by via email. And today was the 2nd day and nothing. I'm very frustrated by this. I had to call in about 3-4 times to resolve everything and still nothing has been confirmed. Does anyone else have a problem similar to this? Or do you have an suggestion to resolve this issue. I purchased an iPhone 5 in UK before completely no problem.