Does apple have Macbook 12 inch in stock in case of damage with Apple Care+?

Jozone

macrumors 6502
Jul 24, 2007
331
77
With all of the service parts that can build a complete machine that they're required by law to keep for at least 5 years after discontinuation.
 
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macfrik

macrumors 6502
Mar 21, 2009
444
36
Utah
Apple would always try to repair your computer first. I accidentally dropped and poured a can of coke onto my MacBook and they replaced the whole top case, and screen. The only one not replaced was the bottom panel.

On AC+ for Macs, It's not like iOS devices where they would easily swap out devices.
 

Erehy Dobon

macrumors 6502a
Feb 16, 2018
527
369
The probable scenario is that Apple has a limited number of field replacement units but not on site at their bricks-and-mortar stores. There are too many color and different spec combinations to even keep one of each on site at each store location.

They are probably on a shelf somewhere in a regional service center warehouse.

Remember that user-caused damage coverage is not provided under the standard warranty but with the additional AppleCare+ policy. If you purchased your unit in 2017, that AppleCare+ coverage is set to expire this year.

The inventory of ready-to-ship field replacement units is probably very low due to battery freshness concerns. It's not like Apple would want to replace a MacBook with a replacement unit that has a 50% capacity battery from sitting on a shelf unused for two years.
 
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Hexley

macrumors 6502a
Jun 10, 2009
965
52
It is more likely that Apple will replace your Macbook 12" with a Macbook Air 13" as this is more cost effective for them to do than to maintain stock of an outdated model for 5 years.