Does my iphone5 has a problem ??

jigsb007

macrumors 6502
Original poster
Oct 11, 2010
308
0
:confused:hello all,

i have recently notice that if i am listing music/video using head phone ( non - apple, but good quality) and if i receive a phone call, i could talk/listen using the headphone. but if i pull out the jack, and try to talk on phone i dont get voice and caller dont get my voice either.
Now, while the call is connected, if i put the jack back i can listen and so call as well.

If i disconnect my call, and make a call without jack, i cant listen ring/voice and so on..

i tried 5 times, but all the time, it looks like iphone doesnt switch my jack to phone...may be after 15-20 min. it comes to normal..or if i reboot my iphone...

Do u guys think its a big issue and i sud get it replaced...

Thanks for the time..
 

tymaster50

macrumors 68030
Oct 3, 2012
2,785
7
New Jersey
:confused:hello all,

i have recently notice that if i am listing music/video using head phone ( non - apple, but good quality) and if i receive a phone call, i could talk/listen using the headphone. but if i pull out the jack, and try to talk on phone i dont get voice and caller dont get my voice either.
Now, while the call is connected, if i put the jack back i can listen and so call as well.

If i disconnect my call, and make a call without jack, i cant listen ring/voice and so on..

i tried 5 times, but all the time, it looks like iphone doesnt switch my jack to phone...may be after 15-20 min. it comes to normal..or if i reboot my iphone...

Do u guys think its a big issue and i sud get it replaced...

Thanks for the time..
I don't think it's that bad but if it bothers you that much then take it to the store
 

r2shyyou

macrumors 68000
Oct 3, 2010
1,758
4
Paris, France
:confused:hello all,

i have recently notice that if i am listing music/video using head phone ( non - apple, but good quality) and if i receive a phone call, i could talk/listen using the headphone. but if i pull out the jack, and try to talk on phone i dont get voice and caller dont get my voice either.
Now, while the call is connected, if i put the jack back i can listen and so call as well.

If i disconnect my call, and make a call without jack, i cant listen ring/voice and so on..

i tried 5 times, but all the time, it looks like iphone doesnt switch my jack to phone...may be after 15-20 min. it comes to normal..or if i reboot my iphone...

Do u guys think its a big issue and i sud get it replaced...

Thanks for the time..
Reading through the troubleshooting steps on this Apple support page, the following seem plausible for what's causing this:

3. While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:



8. If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).
 

silverf1re

macrumors regular
Mar 3, 2011
211
8
:confused:hello all,

i have recently notice that if i am listing music/video using head phone ( non - apple, but good quality) and if i receive a phone call, i could talk/listen using the headphone. but if i pull out the jack, and try to talk on phone i dont get voice and caller dont get my voice either.
Now, while the call is connected, if i put the jack back i can listen and so call as well.

If i disconnect my call, and make a call without jack, i cant listen ring/voice and so on..

i tried 5 times, but all the time, it looks like iphone doesnt switch my jack to phone...may be after 15-20 min. it comes to normal..or if i reboot my iphone...

Do u guys think its a big issue and i sud get it replaced...

Thanks for the time..
It would be interesting to see if that is a software issue/bug or if its defective hardware. If other iPhone 5's do it there is not much you can do besides buy a different phone.
 

ritmomundo

macrumors 68000
Jan 12, 2011
1,846
243
Los Angeles, CA
Yes your phone has a problem. The phone part of the iPhone does not work. People are taking their phones back for tiny tiny scratches. You should definitely take it back and get a new one.
 
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