Does the screen stop responding if you cover your proximity sensor?

iPhone7ate9

macrumors 6502a
Original poster
Jun 22, 2014
720
0
The proximity sensor is the top most "eye" on the camera right?
Well at least once a day I'll be texting or browsing the web and the touchscreen won't respond, and it's because my hand is covering the sensor. But if I reset the phone it stops doing that for a while.

What's going on?
 

eelw

macrumors 6502a
Sep 19, 2012
631
26
Well if the proximity sensor kicked it, the screen would blank also. But if restarting phone fixes issue, next step would be backup and restore your phone.
 

iPhone7ate9

macrumors 6502a
Original poster
Jun 22, 2014
720
0
Well if the proximity sensor kicked it, the screen would blank also. But if restarting phone fixes issue, next step would be backup and restore your phone.
Which restore exactly? There seems to be two in itunes.

It definitely kicks in but doesn't turn the screen off.
 

eelw

macrumors 6502a
Sep 19, 2012
631
26
Two restore options? Should be either update or restore only.
 
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