drove 5 hours to wait in line to buy Airpods... one is broken.. .now what?

Discussion in 'iPhone Accessories' started by Taisiya, Dec 19, 2016.

  1. Taisiya, Dec 19, 2016
    Last edited: Dec 19, 2016

    Taisiya macrumors regular

    Nov 16, 2015
    yes, I know, I know... I was an idiot. I drove 5 hours roundtrip to my nearest Apple Store. (no Apple Store in my town) Surprisingly, only 3 people were in line half an hour before the store opened. When the store's doors actually opened, only 5 people(all in the same family) were behind me in line)

    The store had 10 Airpods for sale, so I bought one. I drove home after spending another hour browsing the Apple Store and the Bose store two doors down.

    Well.... now the bad news... the left Airpod is MUCH quieter than the right one. In fact, unless I turn the volume on my iPhone 7 to maximum, I can barely hear anything coming out of the right side.

    Does this mean I have to drive another 5 hours back to the store to return or exchange them? I assume the store ran out because everybody in line said they were there to buy the Airpods. The store is currently closed. Is there any chance that they'll let me mail it to the store for a refund? (driving back again will require about 40 gallons of premium fuel, since my car only gets 9mpg highwa)
  2. Shadowbech macrumors 601

    Oct 18, 2011
    Planet iPhone
    You can certainly call them up and see if they will allow you to mail it for a refund but more than likely they will say "No". That you will have to drive again 5 hours round trip just to return it. If you purchased it online then you could mail it back or return it store.

    I read somewhere on this forum, where someone tried to do the same thing for the defective iPhone and the Apple store said that they wouldn't accept returns and refund if it was mailed to them and that they had to return it physically in person.
  3. Taisiya thread starter macrumors regular

    Nov 16, 2015
    guess I'll just have to find a friend/family/neighbor who is going that way within the next month and ask them to return it for me. :)

    oh wait a minute... do you know if I can return it to another Apple Store? I'm going to Boston at the end of January and there must be Apple Stores there, right? :) (sure hope they allow it... I once purchased a Samsung Tab S 10.5 from the Best Buy in Honolulu and returned it a week later at my local Best Buy... almost 4000 miles away and they said nothing)
  4. Shadowbech macrumors 601

    Oct 18, 2011
    Planet iPhone
    Yes you can return it to any apple store. Remember you have till January 8th to return any product since it's the Holiday Return period.
  5. nia820 macrumors 68020


    Jun 27, 2011
    You should known by now to never buy Apple product at release. It isn't like the good ole days where Apple had excellent quality control.
  6. Freakonomics101 macrumors 68000


    Nov 6, 2014
    Yep.... if they were completely, then that would be worth the money.
  7. Taisiya thread starter macrumors regular

    Nov 16, 2015
    I think the cheapest and fastest solution is to mail the Airpods and the original receipt to my mother-in-law who lives within walking distance to the Apple Store. Just have to hope that the Irish at the post office don't lose the package. :D
  8. bopajuice Suspended


    Mar 22, 2016
    Dark side of the moon
    Wow. Drove 10 hours round trip to buy headphones. Crazy. You are a very dedicated Apple user. I am impressed.

    Are they really that much better than other offerings?
  9. Gav2k macrumors G3


    Jul 24, 2009
    Have you tried using just the fault one to see what happens??
  10. yegon macrumors 68030

    Oct 20, 2007
    Bit harsh saying saying frugal POS, but otherwise it's a stupid comparison.

    Hear so much whinging about "poor sound quality for the price" and "I can get x earphones for peanuts off Amazon", linking to wired wireless earphones (which I've happily used for a long time previously). These people are either completely missing the point or aren't paying attention.

    I get it, AirPods aren't for everyone, but geez, give up on the stupid comparisons. At the very least compare it to Motorola Verve Life Ones or Bragi's etc.
  11. Night Spring macrumors G5

    Night Spring

    Jul 17, 2008
    Did you try calling Apple Care and see if they will mail you a replacement?

    Also, did you try unpairing and repairing? Sometimes that clears up problems with Bluetooth devices.
  12. alecgold macrumors 65816


    Oct 11, 2007
    He is posting that picture everywhere just to troll and annoy.
    And about the 700%, there is a thing as the law of diminishing returns. And I'm really a victim of that law:p:D
  13. ANTAWNM26, Dec 20, 2016
    Last edited: Dec 20, 2016

    ANTAWNM26 macrumors 6502a


    Jun 14, 2009
    The 9mpg wasn't the worst the worst thing that was said? Anyone?. Instead of getting new AirPods might consider a new
  14. Taisiya thread starter macrumors regular

    Nov 16, 2015
    it is a new car, with just 7 miles on the odometer.... to be fair, the mpg is only 1mpg lower than what's printed on the window sticker... but should have skipped the Germans and purchased a Tesla instead? :) (but probably not as fast)

    also... "he" !!!???
  15. TPadden, Dec 20, 2016
    Last edited: Dec 20, 2016

    TPadden macrumors 6502a

    Oct 28, 2010
    Nope, posting, seeking advice from strangers, concerning a problem that face to face friends and family would all agree with the first statement made, makes it all equally bad.
    Yes, I know, I know......the OP was Gump stupid :D. That said once replaced, never underestimate the therapeutic effect of driving long distances listening to loud music.
  16. ANTAWNM26 macrumors 6502a


    Jun 14, 2009
    Apologize for the assumption of he
  17. ericwn macrumors 68020

    Apr 24, 2016
    Nobody talked of 10 hours drive.
  18. ericwn macrumors 68020

    Apr 24, 2016
    You are right of course. Criticising an upper price segment earbud for its mediocre sound and then just referring to cheap other Bluetooth crap on Amazon is not particularly helpful, as that stuff also won't sound any better than what a EarPod delivers.

    EarPods at least have a nice charging case and some cool technology inside.

    Now if Apple came up with a closed design like they used to that would deliver better sound of course.
  19. TPadden macrumors 6502a

    Oct 28, 2010
    Do the math ........ :rolleyes:
  20. foxconn Suspended

    Sep 6, 2016
    5hrs round trip means both ways

  21. TPadden macrumors 6502a

    Oct 28, 2010
    Doing it twice WAS mentioned/ questioned (talked about) :p.
  22. mikezmac macrumors 6502a


    Jun 4, 2014
    You can mail them in for repair. Or you can return them by mail and request a replacement.
  23. ericwn macrumors 68020

    Apr 24, 2016
    The OP said 5 hours round trip. I don't need math until you learn how to read.
  24. Droidbricker Suspended


    Sep 13, 2016
    You drove this car for 5 hours and it only has 7 miles on it?!
  25. AppleRobert macrumors 603

    Nov 12, 2012
    Water under bridge but if I drove that far I would have tried them in the store.

    I haven't read every thread today yet but if there was a problem with one with lower volume I bet that would have had a specific thread started about it on its own.

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