DVD Player Crashing

Discussion in 'Mac Apps and Mac App Store' started by yakisoba, Oct 5, 2004.

  1. yakisoba macrumors member

    Jul 1, 2004
    Hello All,

    I have a G4 15" Aluminum 1.5 GHz PB, running OS 10.3.5. Today, my Apple DVD Player has started crashing immediately upon (attempt to) launch. I insert a DVD, and within a couple of seconds, I receive a "DVD Player has unexpectedly quit" message. Same thing happens when I try to launch DVD Player manually from within Applications.

    Okay, swell. I think, "Maybe this has to do with the latest security patch that I installed last week." So I try switching user accounts (with Fast User Switching), and presto! DVD player runs fine under another user. Okay, so it's not an OS patch. Maybe it's a preference thing. I switch back to my main account and delete the .plist for DVD Player. It didn't help.

    Any ideas???? Thanks.

    Here's a snippet from the crash report:

    OS Version: 10.3.5 (Build 7M34)
    Report Version: 2

    Command: DVD Player
    Path: /Applications/DVD Player.app/Contents/MacOS/DVD Player
    Version: 4.0 (4.0)
    PID: 466
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

    Thread 0 Crashed:
    0 com.apple.DVDPlayer 0x0000b80c 0x1000 + 0xa80c
    1 com.apple.DVDPlayer 0x00033690 0x1000 + 0x32690
    2 com.apple.DVDPlayer 0x0003364c 0x1000 + 0x3264c
    3 com.apple.DVDPlayer 0x00033050 0x1000 + 0x32050
    4 com.apple.DVDPlayer 0x000337b0 0x1000 + 0x327b0
    5 com.apple.HIToolbox 0x927d1fc8 DispatchEventToHandlers + 0x150
    6 com.apple.HIToolbox 0x927d223c SendEventToEventTargetInternal + 0x174
    7 com.apple.HIToolbox 0x927e46e4 SendEventToEventTarget + 0x28
    8 com.apple.HIToolbox 0x927f96dc SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x170
    9 com.apple.HIToolbox 0x927ec040 EnableMenuItemCommands(OpaqueEventRef*) + 0x14c
    10 com.apple.HIToolbox 0x927f4c68 HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x178
    11 com.apple.HIToolbox 0x927d1fc8 DispatchEventToHandlers + 0x150
    12 com.apple.HIToolbox 0x927d223c SendEventToEventTargetInternal + 0x174
    13 com.apple.HIToolbox 0x927e46e4 SendEventToEventTarget + 0x28
    14 com.apple.HIToolbox 0x9282be3c SendMenuOpening(MenuSelectData*, MenuData*, double, unsigned long, __CFDictionary*, unsigned char, unsigned char*) + 0x2f4
    15 com.apple.HIToolbox 0x92986530 _SimulateMenuOpening + 0x48
  2. Macs R Us macrumors 6502

    Mar 8, 2004
    Here on My Mac(s) in my house in the USA!
    Well I know some one that makes DVD's on his Mac and hes and expert, I shall e-mail him and let you know what he says...
  3. osprey76 macrumors 6502

    May 3, 2004
    Oklahoma City, OK
    Did you try trashing your DVD Prefs file from ~/Library ? Corrupt preference files can cause problems like this with any app.

    Edit: Missed your comment about about doing this already. Does it have more than one plist hidden away?
  4. yellow Moderator emeritus


    Oct 21, 2003
    Portland, OR
    Check on these:

    ~/Library/Application Support/DVD Player Bookmarks/
    ~/Library/Application Support/DVD Player Scripts/
  5. yakisoba thread starter macrumors member

    Jul 1, 2004
    I figured it out.

    So, the last line of the snippet that I posted from error report got me thinking:

    15 com.apple.HIToolbox 0x92986530 _SimulateMenuOpening + 0x48

    I use MenuMaster and FruitMenu from unsanity.com. While these have never been an issue in the past, I figured that maybe they or their preferences somehow got corrupted. I turned them both off, and DVD Player ran fine. I turned them back on, and reselected each of the preference settings, saved them, and DVD Player still runs fine.

    Thanks for the input, everyone!
  6. osprey76 macrumors 6502

    May 3, 2004
    Oklahoma City, OK
    Thanks for posting the solution you found. One more thing to look for in the future!
  7. yellow Moderator emeritus


    Oct 21, 2003
    Portland, OR
    Another Unsanity haxie bites the dust. Glad you found the culprit(s).

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