Early upgrade pushed my next upgrade eligibility date by 18 months!

Discussion in 'iPhone' started by akacaj, Oct 11, 2011.

  1. akacaj macrumors regular

    akacaj

    Joined:
    Dec 21, 2008
    Location:
    NY
    #1
    I purchased my iPhone 4 last year on launch day. Like many others my upgrade eligibility date was in November. I decided to not wait a month and get the early upgrade @ additional $250 on top of iPhone 4s price. I can justify the cost as I am a developer and need the latest platform to test on. Unfortunately my next upgrade eligibility date got pushed back as if I got a fully subsidized phone. The next time I can get a fully subsidized phone is in March of 2013! That sucks because the iPhone 5 is likely to come before then and I would have to pay for that one as well. The date should have only been pushed back 1 year like last time.

    When I upgraded from the 3G to 3Gs I paid for early upgrade. Then when I got the 4 a year later it was fully subsidized. The same should have happened this year.

    What gives?
     
  2. outphase macrumors 65816

    Joined:
    Jun 13, 2009
    Location:
    Parts Unknown
    #2
    Nothing really sounds out of place. Upgrade dates are normally 18 months from when you sign a new contract. It's just that the dates feel to be pushed out further than normal due to the later launch of the phone.
     
  3. Eddyisgreat macrumors 601

    Joined:
    Oct 24, 2007
    #3
    because att pushed everyone's eligibility for the iPhone 4 up to it's release date if you were eligible for an upgrade in 2010.

    What did you expect?
     
  4. F123D macrumors 68040

    F123D

    Joined:
    Sep 16, 2008
    Location:
    Del Mar, CA
    #4
    Seems as though carriers aren't pushing early upgrades as early as they used to. Won't know for sure until later next year but everyones upgrade dates have been pushed back that I've seen since preodering the 4S.
     
  5. akacaj thread starter macrumors regular

    akacaj

    Joined:
    Dec 21, 2008
    Location:
    NY
    #5
    Since they only subsidized half of the phone I was expecting a 1 year pushback not a full two.
     
  6. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #6
    A No Commitment iPhone is $649 (16GB), an Early Upgrade lets you push up your upgrade to now ($199+$250), but you are still required to sign another 2 year contract.
     
  7. HitchHykr macrumors 6502a

    HitchHykr

    Joined:
    Jun 13, 2007
    Location:
    Virginia
    #7
    You are paying extra because you didn't completely fulfill the previous contract, not the next.
     
  8. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #8
    you are doing it wrong....

    Early upgrade means signing a new 2 year contract when you get your new phone.

    Unsubsidized: you pay full price and don't have to worry about contracts.
     
  9. akacaj thread starter macrumors regular

    akacaj

    Joined:
    Dec 21, 2008
    Location:
    NY
    #9
    Understood, but I only had 1 month to go so 1 year + 1 Month would have been fair then?
     
  10. sweetbrat macrumors 65816

    sweetbrat

    Joined:
    Jun 17, 2009
    Location:
    Redford, MI
    #10
    You upgraded early, i.e. you didn't finish out your previous contract, so you got charged the early upgrade fee, basically to cover the fact that they're letting you out of that contract early. But you're still required to sign a new 2-year contract.

    ----------

    Ask them if you can return the phone once you get it and get your money back, then upgrade for the normal subsidized cost once you're fully upgrade eligible. You made a bad decision, but that's the only way I can think of that they might let you out of it.
     
  11. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #11
    They are fully subsidizing your new phone, you're just buying out the remainder of the subsidy on your OLD phone for $250.

    Ed: Replied to the wrong person, sorry this is out of context :p
     
  12. akacaj thread starter macrumors regular

    akacaj

    Joined:
    Dec 21, 2008
    Location:
    NY
    #12
    I only had 1 month to go so that couldn't have possibly cost $250. In fact my termination fee was only $90 had I chosen to start a new line.

    In any case I just called AT&T and was told to return the phone. Wait 1 month and buy it again at the subsidized price. Since it is too late to cancel my order Apple does have a 30 day return policy. I am going to keep the phone and see how I feel about returning it in about 3 weeks.
     
  13. steve dave macrumors 6502a

    Joined:
    Mar 29, 2010
    #13
    No, you chose not to wait a month. What did you think was going to happen when you signed a new 2 year contract? Just because you didn't take the time to understand what you were doing is not ATTs fault.
     
  14. dcorban macrumors 6502a

    dcorban

    Joined:
    Oct 29, 2007
    #14
    $250 for one month of impatience after 11 months of contract price? You now own the most expensive phone ever.
     
  15. akacaj thread starter macrumors regular

    akacaj

    Joined:
    Dec 21, 2008
    Location:
    NY
    #15
    When I signed the contract there was no indication of my next upgrade date would be until after the fact. I had to sign into my account and try to do an upgrade AGAIN to find out what my new upgrade date was.

    A new two year agreement simply means that I have to stay with them for two more years. Contracts and upgrade dates have always and still are separate things. I signed a two year contract but my early upgrade date is 18 months from now (notice the difference 18 months vs 24 months). Also if I am a good customer it may get reduced to 1 year depending on how much money I make for them and if I pay on time. It also does not help that AT&T has made all kinds of exceptions over the years to keep iPhone customers upgrading to the latest.
     
  16. greenchiliman macrumors 6502

    Joined:
    Jul 29, 2010
    Location:
    Chicago
    #16
    Negative Ghostrider
     
  17. bpeeps macrumors 68020

    bpeeps

    Joined:
    May 6, 2011
    #17
    No matter how many replies this post gets, the OP just will not understand it looks like.
     
  18. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #18
    There is a $250.00 fee if you want to end a contract early and start a new one with a subsidized phone. Early upgrade is offered after 6 months, and full upgrade after 20 months (exceptions are made but these are the contract numbers). So your $250.00 could be buying out 18 months of contract, or 5 months. Either way, it's $250.00.

    Is that "Fair"? Of course not. But, it's the policy, and you can choose to take it or leave it. You took it.

    My upgrade date is Nov 6th. I stopped in the AT&T store, was offered the opportunity to upgrade a month sooner for a $250.00 fee, and decided that it was not beneficial for me to do so - I'll wait until next month.
     
  19. transae macrumors newbie

    Joined:
    Oct 11, 2011
  20. akacaj thread starter macrumors regular

    akacaj

    Joined:
    Dec 21, 2008
    Location:
    NY
    #20
    That is a negative! The early termination fee for the iPhone is $325 minus $10 for each full month of your Service Commitment that you complete. See this for more info: http://www.wireless.att.com/learn/articles-resources/early-term-fees.jsp

    Last year it was $250, it was increased to $325 sometime after the iPhone 4 launch day. I believe then it was $250 - $5 for each month completed.
     
  21. steve dave macrumors 6502a

    Joined:
    Mar 29, 2010
    #21
    If you don't like it then take the phone back, wait a month and quit whining.
     
  22. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #22
    That's if you want to terminate the contract, period. Different situation.

    The early upgrade fee of $250.00 lets you terminate your existing contract early and enter into a new one with a fully-subsidized phone. Two different things. No adjustment to the $250 regardless of how much time is left on your contract, within the time frames mentioned in my earlier post.
     
  23. akacaj thread starter macrumors regular

    akacaj

    Joined:
    Dec 21, 2008
    Location:
    NY
    #23
    I see what you are saying...

    Does not change the fact that from 3G to 3GS I paid a early upgrade fee of $200. 1 year later I got the iPhone 4 at fully subsidized price. So the same rules didn't apply then.

    The precise rules that AT&T uses to figure out upgrade eligibility are secret and not published. This was confirmed by the CS representative that I spoke on the phone with. I was told that with time that date can change depending on my account standing.

    This site has managed to put together a general set of rules. http://www.iphonehacks.com/2011/10/att-upgrade-eligibility-for-iphone-4s-broken-down.html

    Thanks for your helpful answers. Including the ones to suck it up etc.

    I am going to return the phone and get a new one in November.
     
  24. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #24
    Absolutely. By contract you're eligible for fully-subsidized upgrade at 20 months, in practice it's been a lot sooner. The "early eligibility" has been a constantly moving target, too - last week my full upgrade date was 11/7/11 - yesterday it was 11/6/11 - now today I see it's 11/5/11.

    The "iPhone-only" early upgrade plan of $250 (used to be $200) seems consistent in that you're eligible to use it after 6 months, and it's available up until your full eligibility (whenever that ends up being).
     

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