iPhone 7(+) EDIT: Apple secretly replaced my battery when I sent my phone in for a new screen!

Discussion in 'iPhone' started by Hobbes42, Feb 11, 2018.

  1. Hobbes42 macrumors newbie

    Hobbes42

    Joined:
    Feb 11, 2018
    Location:
    West Coast
    #1
    So last week I sent my 7 in for a screen repair. Since it returned to me, after setting everything back up, I've noticed a significant increase in my battery life.

    I've been attributing this to me setting it up as a new iPhone (iCloud backup kept taking too long) but I'm seeing about twice as long of battery life as I was. You guys think it's possible Apple is secretly replacing older phones' batteries when they're sent in for unrelated issues?

    Either way I'm not complaining. Screen is good as new, and with the better battery life it really feels like I have a brand new phone. Anyone else on here have a similar experience?
     
  2. Shadowbech macrumors 601

    Joined:
    Oct 18, 2011
    Location:
    Planet iPhone
    #2
    Who knows. If you have a Mac and have Coconut Battery app installed on your Mac. You can check where your battery charge cycle currently sits. If it's 0 or 1 then they likely replaced it. If it's a higher number then they didn't replace the battery.
     
  3. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #3
    Restoring and setting up as new solves many problems. I’m sure that’s what you’re experiencing. They wouldn’t replace your battery without telling you.
     
  4. Hobbes42 thread starter macrumors newbie

    Hobbes42

    Joined:
    Feb 11, 2018
    Location:
    West Coast
    #4
    I had never heard of Coconut Battery before but I just downloaded it and checked and it says "loadcycles: 4" Which is about how many times I've charged my phone since I've had it back. So confirmed! Apple secretly replaced my battery... Crazy. I'm sure they're doing this in response to "batterygate" but like I said I'm not complaining. Free battery replacement!
     
  5. mtneer macrumors 68030

    mtneer

    Joined:
    Sep 15, 2012
    #5
    Maybe they damaged your battery while doing other repairs or they identified a slight bulging or other damage and decided to replace your battery for safety reasons...
     
  6. Hobbes42 thread starter macrumors newbie

    Hobbes42

    Joined:
    Feb 11, 2018
    Location:
    West Coast
    #6
    Totally possible. Pleasant surprise either way.
     
  7. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #7
    Yup new battery. Perhaps your battery was deemed defective given that it might have fallen below Apple's expected standards on batteries. Remember, Apple always tests the repaired devices thoroughly before sending it back.
     
  8. bruinsrme macrumors 603

    bruinsrme

    Joined:
    Oct 26, 2008
    #8
    Policy is if a device is send in for a repair the depot level performs a complete inspection and diagnostic evaluation on the computer. , any other issues found are fixed at no additional charge.

    There was a great deal of evidence, broken things were fixed when my 2mbps utilized the depot, for out of warranty repairs
     
  9. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #9
    The repaired part should have been listed on the receipt.

    Check your receipt, OP.
     
  10. Hobbes42 thread starter macrumors newbie

    Hobbes42

    Joined:
    Feb 11, 2018
    Location:
    West Coast
    #10
    I paid through a authorized Apple partner, and paid cash for only the screen. So I lucked out I guess.
     
  11. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
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    #11
    An Apple partner? Most likely they'll bill Apple for it. You won't have to pay nonetheless.
     
  12. axantas macrumors 6502

    axantas

    Joined:
    Jun 29, 2015
    Location:
    Home
    #12
    I did have an identical case with my 6 plus. If they are replacing the screen, they do some "alignmnent" tests to see, if everything operates within the expected specs. If it does not, they replace the entire phone - including the battery.

    Did you check the serial number?
     
  13. bruinsrme macrumors 603

    bruinsrme

    Joined:
    Oct 26, 2008
    #13
    Never looked at the invoice until sometime later. I was just happy it was fixed
     
  14. lambertjohn macrumors 6502a

    Joined:
    Jun 17, 2012
    #15
    Or maybe there was some kind of "silent" defect with your particular battery and they were just trying to nip a future repair in the bud while they had your phone in their possession. No big deal. They probably did you a big favor, and them too! Two for the price of one!
     
  15. pika2000 macrumors 601

    Joined:
    Jun 22, 2007
    #16
    You can check if the serial of th euphonium matches your old one. It could be a new phone. :)

    Due to the nature of the build of the phone, certain level of screen damage will prompt Apple to replace the whole phone. This happened to my friend who came in to replace a cracked iPhone 6 screen. After coming back to receive the repaired device, the genius told us that the way the screen cracked made it not possible to just replace the screen, so they just gave a new iPhone 6.

    Gotta love Apple.
     

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15 February 11, 2018