couple of things: 1, Long story short, I want to buy educational copy of Panther off Apple Soho store, the guy on the phone told me I could do so right off the store, so I got there and take the Panther to the cashier, OH, NO! the first cashier didn't know what is going on, she said, educational copy? I said yes, I call earilier, they just told me to come to the store. she looks so confused about 'educational copy', did they train her? 2nd casheir came in, said they don't sell educational copy off the store, so I explained again, no use. I wasted my whole morning. WTF 2, I found out off apple.com that the Apple Soho store opens 7x24 for the convenience of the customer, I decided to go to get Panther (not educational this time, because I gave up), got there 8:30 so that I can go to work on time, BOOM!, stored closed. WTF2, I wasted so much time on this sh$T. Just to share my experience, maybe you are much luckier than me. too bad for me.