Hey all,
I have two Entourage questions regarding my standard exchange account:
Speed: My entourage seems slow to download from my e-mail server. I experienced this with my iMac and my Macbook with Office 2004 and 2008 with good internet connections (iTunes downloads between 5-10 Mbps). It takes in excess of 7 hours to download my 3 gb database and about 2 minutes every 10 minutes to update my database once downloaded. Does this sound normal? Could my settings be wrong? My IT guy has made it clear that he would not help me.
Two separate connections: This came up with my Macbook. As far as I understand, Entourage uses Outlook Web Access to access exchange accounts. So, my problem is that there are two separate ways to access web e-mail depending on whether or not I am in the office. At home, I access my work e-mail from the web with an address like this:
http://email.mywork.com/exchange
That address works when used with Entourage.
However, that address does not work when you are the office. You must then use an address like this in a web browser (when not using outlook):
http://servername/exchange
So, is there any way to tell entourage to try to use both of these paths to access my e-mail (whichever one works at the time)? Since I use my macbook both at home and at the office, it needs to be flexible. Right now, I have it set to the first address; it just doesn't work at the office.
Thanks for any help you could provide!
I have two Entourage questions regarding my standard exchange account:
Speed: My entourage seems slow to download from my e-mail server. I experienced this with my iMac and my Macbook with Office 2004 and 2008 with good internet connections (iTunes downloads between 5-10 Mbps). It takes in excess of 7 hours to download my 3 gb database and about 2 minutes every 10 minutes to update my database once downloaded. Does this sound normal? Could my settings be wrong? My IT guy has made it clear that he would not help me.
Two separate connections: This came up with my Macbook. As far as I understand, Entourage uses Outlook Web Access to access exchange accounts. So, my problem is that there are two separate ways to access web e-mail depending on whether or not I am in the office. At home, I access my work e-mail from the web with an address like this:
http://email.mywork.com/exchange
That address works when used with Entourage.
However, that address does not work when you are the office. You must then use an address like this in a web browser (when not using outlook):
http://servername/exchange
So, is there any way to tell entourage to try to use both of these paths to access my e-mail (whichever one works at the time)? Since I use my macbook both at home and at the office, it needs to be flexible. Right now, I have it set to the first address; it just doesn't work at the office.
Thanks for any help you could provide!