Every time I update my Series 4, my battery life is crap for awhile

Discussion in 'Apple Watch' started by mdhaus72, May 12, 2019.

  1. mdhaus72 macrumors newbie

    Joined:
    Dec 29, 2018
    #1
    I can't understand why this happens. Earlier this year when I did an update, my battery life completely tanked after it competed. I ended up having to shut it down a few times and then restart it to fix it.

    Now today, I did the latest update and it's doing it again. The battery starts dropping by one-percent every couple of minutes or so. By comparison, when it's working like it's supposed to, I usually end the day with about 66% or so of its power remaining after a full-day of use.

    Any thoughts on why this is happening? I've closed apps....I've rebooted....I've done all that I can think of to fix it.
     
  2. parseckadet macrumors 65816

    parseckadet

    Joined:
    Dec 13, 2010
    Location:
    Denver, CO
    #2
    This is a well documented behavior of iOS and its variants (including watchOS). The system is re-indexing its file system and just needs time to complete. The only solution is to let the watch do it's thing for a day or two.
     
  3. LeighAnneNTN, Jun 10, 2019
    Last edited: Jun 10, 2019

    LeighAnneNTN macrumors newbie

    LeighAnneNTN

    Joined:
    Jun 8, 2019
    Location:
    Portland, TN
    #3
    Same problem with the last update I installed. :/ For about a month now, I am at 20% by lunch time and before I would MAYBE be at 50% at bedtime.
     
  4. Solver macrumors 6502a

    Joined:
    Jan 6, 2004
    Location:
    USA
    #4
    Two things. It takes time for the system to sync, index and optimize. This uses the battery much more quickly. The other thing is that a process can get stuck running after an update and continue to use the battery much more quickly. This is a bug, but hard for a user to track down. Usually a HARD reset will fix this.
     
  5. hubieonekanubie macrumors regular

    hubieonekanubie

    Joined:
    Jul 15, 2010
    Location:
    Kansas
    #5
    I’ve had a similar experience after this last update though no idea if it’s related. Reached out to support and they ran diagnostics remotely. Though the battery showed no issues the senior support specialist said there is definitely something strange going on. Offered express replacement. I said I’d like to bring it into a genius at my local apple store, he looked at my logs and went over the watch carefully to verify there is no external damage that could have caused something. I also mentioned to him that I had done a hard reset as well as unpairing and repairing which he said he saw and those were the steps he would have me do but since I already did that there is nothing else to do. He noted that though they showed no issue with my battery some of the things it did show was drastic battery drain with little actual usage and also showed battery drain when placed on the charger before it would begin actual charging which we both agreed was strange. It always immediately shows that charging begins immediately when I place it on the charger (which is oem Apple) We discussed my options of sending it in for repair and I wasn’t happy with that since I’d need to be without it for a week. Bad news is that the apple store can’t do a swap in store and they’re very strict about that with the watch. I mentioned that phone support offered to do an express replacement and he said that’s my best bet if I don’t want to be without a watch. The bad part is that you must put a hold on your credit card for the entire amount of a brand new watch and agree that if the engineers don’t find anything you will pay for the watch. Both the phone support and in person engineer assured me that it won’t be a problem but it still makes me a little nervous. Previously I could get 2 days no problem and now at 10pm, I’m at 10% battery or less. Today I’ve lost 6% in since 6:30 am (it’s currently 7:57am as I type this). The good news is that my new watch shipped Saturday and is out for delivery today. One last note, the Genius at the apple store was running watch os6 beta and said he took his off the charger at 8am and he was at 96% when I met with him. I took mine off the charger closer to 9am that morning and I was at 75% at the same time. He said that right there told him that something odd was going on.
     
  6. Solver macrumors 6502a

    Joined:
    Jan 6, 2004
    Location:
    USA
    #6
    If I were Apple, i’d want to get that watch securely to the internal bug finders ASAP, so I’d offer a brand new latest version replacement with a bonus to agree to a NDA.
     
  7. hubieonekanubie macrumors regular

    hubieonekanubie

    Joined:
    Jul 15, 2010
    Location:
    Kansas
    #7
    Mine is a series 4 44mm so can’t get any better (unless they went to SS). I can’t see why an NDA would be necessary. They’re taking care of it and with the millions of units out there, there is going to be a few that have some issues. I just want a working watch that the battery will last more than a day. I’ll update on how the replacement unit works. What I have seen in the past though is that if there is an issue like this, with several people claiming to have the same issue, they will tend not to acknowledge it. I had this happen when I couldn’t restore a new iPhone 7 Plus from a previous backup, I literally heard another person right next to me with another genius with he same issue and the genius I was working with said they had never heard of the issue. I’m sure they are trained to always act as if Apple products are perfect. I can also say that they will sometimes go above and beyond when they don’t need to in order to make a customer happy. I’ve experienced this personally with an iPad Pro with a cracked screen.
     
  8. Solver macrumors 6502a

    Joined:
    Jan 6, 2004
    Location:
    USA
    #8
    The NDA would be for Apple not to disclose any of your information on your watch and phone. Only by not factory resetting both could they be sure to figure out what was actually wrong, and create a fix for future updates.
    Amending my post above...they would also get you a replacement of the best iPhone model.
     
  9. burgman macrumors 68000

    burgman

    Joined:
    Sep 24, 2013
    #9
    Why not a new Tesla also while we are dreaming.
     
  10. tivoboy macrumors 68040

    Joined:
    May 15, 2005
    #10
    I usually end up doing a total wipe and reinstall from backup. So many issues are problematic and this is the only dependable cure I have found.
     

Share This Page

9 May 12, 2019