Extremely pissed off - iPhone, iCloud, etc

Discussion in 'iPhone' started by Lu Lu, Aug 30, 2013.

  1. Lu Lu macrumors newbie

    Aug 30, 2013
    First let me start off by saying I have been a very loyal & proud Verizon user up till recently I went with the new I phone 5. Most times I attempt texting my screen freezes. I have lost all contacts even though I followed the back up procedure. My husband and I pay over 200 dollars a month and some. My husband happily owns the New Verizon Droid which is amazing. I'm really upset with the I phone. I lost business and family and friends contacts. This is my second I phone due to problems. As a citizen loyal customer along with others let us trade our phones in please. Sincerely very upset LuLu!
  2. Motherload0211 macrumors member

    Aug 17, 2013
    You do know that this forum is not a way to ask Apple to do anything. Its a member to member forum only.... ;)

    However, Apple just started a trade in program, linked below to read up on, BUT its not for your phone that is bad. Do you have AppleCare + by chance ?


    "Under the program, users can receive a gift card in exchange for their older devices, although the gift card must immediately be used toward the purchase of a new iPhone. Trade-in values are based on a number of criteria, including model and capacity and physical condition."
  3. FlatlinerG macrumors 6502a


    Dec 21, 2011
    Ontario, Canada
  4. estockme macrumors regular

    Mar 3, 2011
    To process your return, please send your phone in original packaging to my house. In order to activate the return process you will need to call Verizon customer service and ask them to disconnect your iphone from your account-no further action is needed through the phone number, as our agents are currently processing all returns through this message board.
  5. cynics macrumors G4

    Jan 8, 2012
    First post huh?

    Anyway, do you have anymore details? I've restored my iPhone several times and everything has carried over (that I have set to do so) flawlessly every time.

    I'd think this would likely be user error if its happened before. We can probably help you if you care to elaborate.

    Btw I'm going on a long shot here assuming this isn't troll bait.
  6. takeshi74 macrumors 601

    Feb 9, 2011
    You don't maintain your own backups of your data? Are your contacts not stored within an account that syncs with the device?
  7. red41 macrumors regular

    Aug 11, 2006
    I've read that Samsung has been paying employees to go on forums and complain about iphones. This post feels like one of those. Instead of just stating a problem about the iphone Lulu goes out of her way to talk about how "amazing" her husbands droid is. Sad part is this kind of thing probably works on some people.
  8. Stuke00 macrumors 68000

    Oct 11, 2011
    I like how the title it says "iPhone" but in the text of the post it says "I phone". 3 times..
  9. cRuNcHiE macrumors 6502a

    Jan 2, 2007
    How do people still manage to lose their contacts? Surely you use email?

    Contacts are automatically synced with your email , be it apple , gmail or hotmail.
    If it's business then most use MS exchange which does the same.

    I've never had to back up my contacts and I've had tons of phones. Just sign in and contacts appear.
  10. Mr_Brightside_@ macrumors 68030


    Sep 23, 2005
    If you had followed any back up procedure properly, you would still have your contacts.
  11. cynics macrumors G4

    Jan 8, 2012
    Extremely pissed off - iPhone, iCloud, etc

    I doubt Samsung is paying people to say how nice a Droid is. Droid is a Verizon line Samsung isn't currently in.
  12. dvoros macrumors 6502

    Sep 1, 2010
    verizon service

    I agree. We have had numerous problems with getting service from Verizon Staff. They are either not trained properly or just warm bodies that are hired to answer phones and know nothing.:mad:
  13. Shrink macrumors G3


    Feb 26, 2011
    New England, USA
    Holding aside the the technical issues regarding lost data, and whose fault that might be...I don't understand the relevance of the highlighted phrases.

    I'm not clear how loyalty and citizenship have anything to do with losing data...however it was lost.

    I see the concept of loyalty mentioned often, as if loyalty endows one with special rights, privileges, or entitlements.
  14. Gregintosh macrumors 68000

    Jan 29, 2008
    True, which means you wouldn't suspect it but they still get the message out that Apple has issues and Android phones are good. The idea is that if it's heard in enough places people who have low exposure to these products themselves will believe it.

    In the course of shopping for an Android phone you'll undoubtably come across Samsung ones.

    Not sure if this poster is legit or not but if Samsung was paying for stuff like this that would be their logic.
  15. NutsNGum macrumors 68030


    Jul 30, 2010
    Glasgow, Scotland
    "I phone"? Sure it isn't a Chinese knock-off? :rolleyes:
  16. Daysight macrumors regular

    Dec 15, 2011
    This is a situation i have not seen much on the forums, and none of my friends or family have experienced. In fact, it's been the other way around: their information was easily restored from iCloud and/or backups. OP does not seem to have been back.
  17. Ballis macrumors 6502a

    May 27, 2008
    Oslo, Norway
    This is a post bought by Samsung. They really need to buy off more intelligent people though.
  18. cynics macrumors G4

    Jan 8, 2012
    I think that's a stretch at least in this case.
  19. mcdj macrumors G3


    Jul 10, 2007
  20. Mark Booth macrumors 68000

    Mark Booth

    Jan 16, 2008
    One indicator of the significance of a forum user's complaint is how quickly (and frequently) the user responds to questions. It's been more than 24 hours since LuLu's rant with no other sign that she's even read the replies. And she just joined (eg, newbie).

    Methinks LuLu is just here to troll the forum.

  21. FlatlinerG macrumors 6502a


    Dec 21, 2011
    Ontario, Canada

  22. Looon macrumors 6502a


    Jul 10, 2009
    They probably would have mentioned a Samsung device by name if they were going to that. Saying my husband's "droid" is way too vague. There's a million android devices.
  23. 3rd Rock macrumors 6502

    Aug 10, 2012
    Over here
    Lu Lu has come and gone. Posted once, hit and run and probably just a troll and did not mention contacting Apple for support.
  24. JodyK macrumors 6502a


    Jan 29, 2010
    Northern Atlanta suburbs
    Welcome to Macrumors ... People flame away! Haha

    Seriously in your title you mention iCloud ... I believe you either don't have it configured at all or correctly on your " I phone" or don't realize how to use it to restore your iPhone.

    If your iPhone is new call Apple care they are very helpful and knowledgeable and will walk you through the process.

    Good luck!

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