As the title suggests... I have a friend who contacts me on occasion when he's having OS X issues. He texted the other day that while trying to access enterprise email via his CAC card (mandatory) 90% of the time he opens the page he gets an error message to the effect of "f5 big-ip could not establish a link". I've tried to read about this product but am not quite sure it's purpose and/or how the hell it found its way on his MacBook. Apparently it's an Edge viewer or Vpn connection service. I'm confused! Anyone have any idea why this would be happening? He's tried both Safari and Chrome and has no windows product on his laptop. Any help would be greatly appreciated!