Can anyone else use Face ID to approve app store purchase requests from their family? It's making me put in my iTunes password every time. I have Face ID setup for iTunes and the app store.
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iPhone X Face ID to approve family sharing requests from kids on iPhone X
- Thread starter bogie66
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Mine didn't work at first, but then one time it prompted me to put in the password to enable it. After that it's scanned my face every time.
It did ask for that the first time, but still, every time I try to approve an app store purchase that my son is trying to make, it makes me put in my password. If I try to buy an app in the app store it will scan my face and have me double tap the side button to complete the purchase.
I’ve noticed the same thing when my daughters are asking for apps. I think I had to put the password in twice so far....with no option to ask me to use Face ID. I remember with finger Id I had gotten a prompt whether to use finger Id for app purchases. Maybe you have to double press the wake button? I haven’t tried that.
It is asking me for my password everytime too. Ill try to double tap my power button next time but I think this is a bug or something. I asked in the apple forums but no one knows what I am talking about.
https://discussions.apple.com/message/32523860#32523860
https://discussions.apple.com/message/32523860#32523860
Any time I try to download an app that has in-app purchases or has a cost associated with it, I get an animated "double click the side button to use Face ID" and then it scans and installs.
Are you specifically talking about approving purchases for other users via a family share or in general?
Are you specifically talking about approving purchases for other users via a family share or in general?
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Yes I am trying to approve app download requests from my daughter. Before I was able to use touch ID to approve now with iPhone X it makes me enter my iTunes password everytime. Doesn't even pop up with the double click the side button prompt.
Same with me, they are free apps, with touch ID, I would just approve the app, then use touch ID to authorize the purchase. Now I approve, then it asks for my iTunes password, no option for face ID and double press of side button to approve. I have even toggled the face ID settings for iTunes off then on again to see if that would help, but it didn't.
Having the same issue here. Have to enter my password each time one of the kids sends a request for an app.
with face ID on in app store it asks to double tap which I kept tapping the screen then turned it off
Not even an Animoji can portray the sadness I feel when I purchase something from iTunes and have my Thumb (or Face) ready to pay only to see.... "Enter Password". Argh.
You don't double tap the screen...you double click the side button.
I have also reported it, I recall the same thing happening with Touch ID not working for family purchases on my iPhone 6s plus at one point. I can't remember if it was iOS 10 or not.
I have same issue....my face id works for apple pay, app purchase but NOT for approving my kids app requests. APPLE PLEASE FIX ASAP!
apple working to fix, found this in apple support:
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Thank you so much SisterBlue22! I was on with Apple support for over two hours and was switched to a top tech. U actually helped me while he was away trying to figure out the problem. I wish the screen would say "Double Click on the side button to install" would help old people like me tremendously! lol. Thanks again!