Face ID- TrueDepth Camera doesn’t work?

Discussion in 'iPhone' started by Philipowitsch, Nov 4, 2017.

?

Did anyone have Problems with it?

Poll closed Nov 11, 2017.
  1. Yes

    8.3%
  2. No

    91.7%
  3. Yes but it was just a software Issue

    0 vote(s)
    0.0%
Multiple votes are allowed.
  1. Philipowitsch macrumors newbie

    Philipowitsch

    Joined:
    Nov 4, 2017
    #1
    Hi there,
    I got my iPhone X yesterday and today it’s kinda broken!
    I was trying to unlock my phone with Face ID when I got the massage that some Camera (TrueDepth) doesn’t work and because of that it deactivated FaceID ?!
    Does anyone else have this problem?
    Nice regard from Austria
     
  2. mcdj macrumors G3

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
    #2
    A poll for your one problem?

    Sorry you’re having issues. Maybe take it to Apple.

    But if your issue was poll worthy, there would already be lots of people talking about it.
     
  3. Aiansion007 macrumors newbie

    Aiansion007

    Joined:
    Nov 4, 2017
    #3
    --- Post Merged, Nov 4, 2017 ---
    My wife received her IPhone X yesterday working fine until now. The Face ID is temporary disabled. Apple is advising me to take to Apple you got to be kidding me :-(
     
  4. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #4
    Try resetting all settings. If that doesn't work, wipe the phone and start set up again. If that doesn't work, take to Apple.
     
  5. Aiansion007 macrumors newbie

    Aiansion007

    Joined:
    Nov 4, 2017
    #5
    Will do... once I’ve done that Will advice if it’s working!! Thanks
     

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