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iPhone XS Max Face ID working with mask on

compwiz1202

macrumors 68030
May 20, 2010
2,697
1,473
Mine also won’t unlocked when wearing a mask. I wear a mask 5-days a week all day at work. I may need to give it more time, but before I switched to my se, my 11 pro didn’t recognize my face either with a mask on.

Edit: Just switched back to my 11 pro today.
Switched back a few weeks ago, and it still hasn't learned the mask appearance
 
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Lakris

macrumors newbie
Sep 6, 2020
9
1
Norway
Mine doesn't recognize me with a face mask, but glasses or sunglasses (polarized) are never a problem. When my hair is wet and my bangs are not showing my phone sometimes have problems recognizing me.
My co-workers iPhone 11 doesn't recognize her with make-up on. 😅
I forgot to add I have the iPhone 11.
 
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