FaceTime: I can see him; he can’t see me

Discussion in 'iOS 11' started by Laisha, Feb 3, 2018.

  1. Laisha macrumors regular

    Laisha

    Joined:
    Jan 21, 2014
    Location:
    Far northern Maine.
    #1
    For no apparent reason, the FaceTime on my iPhone stopped taking me picture while I’m talking on it.

    I can see my friend, but he doesn’t see me. I do not have the inset at all.

    Can anyone figure this one out?
     
  2. Mr.Blacky, Feb 3, 2018
    Last edited: Feb 5, 2018

    Mr.Blacky macrumors 6502

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    Jul 31, 2016
    Location:
    Austria
  3. jr866gooner macrumors 65816

    jr866gooner

    Joined:
    Aug 24, 2013
    #3
    Does the front facing camera work when used as a camera?
     
  4. BeeGood macrumors 68000

    BeeGood

    Joined:
    Sep 15, 2013
    Location:
    Lot 23E. Somewhere in Georgia.
    #4
    Close out all of your apps in the app switcher that have access to your camera and give it another try.

    Something similar happened to me. Opened the camera app and the screen was black. It was apparently caused by the Amazon app doing something weird.
     
  5. Laisha thread starter macrumors regular

    Laisha

    Joined:
    Jan 21, 2014
    Location:
    Far northern Maine.
    #5
    Well, as a matter of fact, it does not! I don't do selfies, so I've no idea how long that's been not working.

    Is this a clue?
    --- Post Merged, Feb 19, 2018 ---
    Done, but no help. :-(
     
  6. alphonseM macrumors member

    Joined:
    Mar 29, 2014
    #6
    Yes, it is a clue. Factory reset your iPhone to check if that helps, or bring it to an Apple Store.
     
  7. Laisha thread starter macrumors regular

    Laisha

    Joined:
    Jan 21, 2014
    Location:
    Far northern Maine.
    #7
    Thank you, I have an appointment this afternoon with the Authorized Apple Service Provider this afternoon.
     
  8. jr866gooner macrumors 65816

    jr866gooner

    Joined:
    Aug 24, 2013
    #8
    How did it go?
     
  9. Laisha thread starter macrumors regular

    Laisha

    Joined:
    Jan 21, 2014
    Location:
    Far northern Maine.
    #9
    It was a hardware problem.

    Apple now has the phone. They have since the 23rd.

    I'm out of state for the next 18 days, dog-sitting my sister's dog while she climbs Mt. Everest, so I got a loaner, which is the reason they have had it so long.

    I called yesterday and they have finally given up on repair and are sending me a new one. It should be at my home a couple of weeks before I am.

    Thanks all of you for your help.
     
  10. eoblaed macrumors 68020

    eoblaed

    Joined:
    Apr 21, 2010
    #10
    :eek::eek:
     

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9 February 3, 2018