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sngraphics

macrumors member
Original poster
Aug 27, 2010
69
0
I am trying to FaceTime from my MacPro 2009 running OSX 10.10.5

Everything seems fine. I can make & receive calls.
The problem is I can hear the other person but they cannot hear me.

I have tried multiple headsets with the same results.
Wired, Bluetooth, USB.

Currently I am using the Logitech - H390 USB Headset.
It shows up in both the Output & Input panes of the Sound Preference panel in System Preferences.
Still no success. I tried calling a couple of iPhones but no one can hear me.

Am I doing something wrong?
Any info would be much appreciated.
Thank you.
 

sngraphics

macrumors member
Original poster
Aug 27, 2010
69
0
Haven't tried mics with any other apps. But this is how my Input looks like in System Preferences.
[doublepost=1491920109][/doublepost]
In FaceTime preferences itself, I think you can choose what mic/source to use as the input.

Is this where that selection is made. Under the Video tab in the menu bar?
After making this selection, it works!
 

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Last edited:

PieTunes

Contributor
May 6, 2016
984
1,790
San Diego, CA
Haven't tried mics with any other apps. But this is how my Input looks like in System Preferences.
[doublepost=1491920109][/doublepost]

Is this where that selection is made. Under the Video tab in the menu bar?
After making this selection, it works!
Yeah, sorry, I recalled that there was an option to select the sources for output and microphone, just forgot where it was located under. :) Glad to hear it's working now!
 

sngraphics

macrumors member
Original poster
Aug 27, 2010
69
0
Yup. That was the entire issue. Just selecting that one option in FaceTime under the Video tab in the menu bar.
Thank you to everyone who wrote it.
God Bless.
 

star-affinity

macrumors 68000
Nov 14, 2007
1,754
981
I have the same problem and the selections in the Video menu in the FaceTime app are correct – still the other side can't hear me but I can hear them when making a FaceTime Audio call.

In System Preferences -> Sound -> Input I can see that the computer is registering mic input and everything works fine in other apps.

This is on Catalina 10.15.2, but I remember I had this problem in High Sierra too.
 
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