Called ATT the other day and requested an unlock. I received an email with a PDF stating that I can complete the unlock process by connecting to iTunes and doing a backup/resotre. I was also told while on the phone that a follow up would be done tomorrow. Is the email w/ the PDF the last step in this process (besides me connecting and unlocking), or should I wait on another communication from ATT. I ask because most members here seem to be waiting longer than 20 mins for an unlock, and I had this email right after my call to them... Just want to be sure I don't jump the gun. Thanks!