I got my new IPHONE from the store last week. It is a new replacement for the first which had numerous issues. This new one has a physical defect out the box. I cannot afford to go back to the store again. It costs a lot and it's far. I have spoken to Apple on the phone and they aren't helping. They are basically offering me a white box replacement (no way) or telling me to go back to the store. They will NOT let me send this unit to them for a refund and then allow me to buy online a new one. They say all phones bought from the store must be taken back to the store. What do I do? I just can't face another long and expensive trip into a store. Surely as one company they can let me send this in?