I just bought a Kindle 3 last night from "PC World" in the UK (physical store), and whaddaYaKnow... the old WiFi won't connect to any of the THREE of my routers, or two open hotspots in my town, 99% of the time. I've gone through diagnostics with the delightful Irish girl @ Amazon CS in Cork, Ireland, but my point is this: I called the store where I purchased this, explained (in detail) the fault with the 99% non-connection to ANY WiFi (both open AND secure), and their shortform answer is "well bring it in; if it connects to OURS, there IS no fault, ergo we will not refund you". This is total and utter CRAP - this means that, although I have experienced the same issue with: 1/ My local coffee shop (open hotspot) 2/ Another local, open hotspot 3/ My home router No. 1 - 2WIRE 4/ My home router No. 2 - Netgear 5/ My home router No. 3 - Sitecom ... (yep, that's FIVE different Wifi networks, some open, some secure - count 'em dudes) - PC World say that if THEY get a successful connection, the device is fine, and not faulty. Now, aside from simple logic that PC Word seem unable to comprehend, am I alone in thinking that a Kindle (maybe) connecting to 1 of 6 tried WiFi networks is possibly suffering a malfunction? Would it surely not be amicable for said personnel to try to replicate five different brands of router and wep/wpa/open network, in order to show my fault? I don't trust these slimy salesmen, and I have severe doubts as to their commitment to the cause of helping their "customers" - I need to prove this item HAS A FAULT (Amazon confirmed it even) but I need a refund tomorrow in cash - as I paid by cash, and I feel like I am going to look a fool although *I* know it has a fault, if they get it to connect. Advice? Why do we have to suffer the UK equivalent of "Best Buy"? (I hear they are equally as moronic in the US?) Thanks dudes and dudettes!