finally iphone 4 showing up on AT&T with FAN, but asking to add plan?

Discussion in 'iPhone' started by Siciliano611, Jun 15, 2010.

  1. Siciliano611 macrumors regular

    Jul 8, 2008
    After adding the ip4 to the cart you then have to pick a plan but I just want my existing plan and I don't see where I can select's what it says:
    To keep your existing rate plan and select different
    features, click Use Existing.

    I dont see Use
  2. jhiner macrumors regular

    Jun 29, 2007
    I don't even see the iPhone 4 as an option there. Is it possible my FAN prevents the iPhone 4 from showing up???
  3. staccato83 macrumors 6502a


    Sep 9, 2008
    Las Vegas
  4. jhiner macrumors regular

    Jun 29, 2007
    Furthermore, could FAN be causing the "OOPS" after Add To Cart?
  5. iMetalG5 macrumors 6502a

    Apr 13, 2005
    i was told I have to go into the ATT Store and "attempt" to pre-order. And yes I have a FAN. They offer no reason why and the rep really had no clue and said they are getting bombarded with calls... useless...
  6. iphone1027 macrumors 6502

    Jul 2, 2008
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_2 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7D11 Safari/528.16)

    That's exactly what happened to me.
  7. Krayzie116 macrumors 6502

    Mar 31, 2010
    I got threw and got mine on pre-order but she didn't give me a order number, I haven't gotten an email either.

    Oh yeah when I went back to do an upgrade on my account for my line now just to see what it says I'm not eligible anymore you think the pre-order went through the account saying your not eligible for an upgrade???
  8. zizo79 macrumors 6502a


    Jun 2, 2009
    QQ Part
  9. Siciliano611 thread starter macrumors regular

    Jul 8, 2008
  10. iBLAKEE macrumors 6502

    Jan 16, 2008
    I would love to know how you people are getting through.
  11. TavisB macrumors member

    Nov 8, 2008
    You can just select the plans you already have, even unlimited data.

    However, the ATT website is now timing out on me :mad:
  12. romeo.xk macrumors 6502a

    Mar 26, 2009
    I'm on the same boat, I was on the phone with a rep, and she was walking me thru, and right when I'm telling her "All I will see is the iPhone 3gs" bam, there is was... but I didn't see the option t "use existing" so I'm gonna wait, I don't want to click on something and then lose my unlimited data...
  13. jhiner macrumors regular

    Jun 29, 2007
    Who did you call? FAN Support? They were walking you through pre-order? Maybe I need to do that!
  14. mysticbluebmw macrumors regular

    Jun 11, 2009
    Uhh, the reason people want to KEEP their existing plan, and having a problem is because obviously their existing plan is listed to select. I have 1500min for $49.99, which I want to keep. The system doesn't give me a button to select to keep my existing plan, and the next best plan they do have listed is 900min for $59.99. That's the problem!
  15. jhiner macrumors regular

    Jun 29, 2007
    Did you call FAN support?

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