Four Home Depot employees in shock after their attempt to stop shoplifter gets them fired

Discussion in 'Current Events' started by shyam09, Dec 19, 2016.

  1. shyam09 macrumors 68020


    Oct 31, 2010

    HD's policy according to spokesman Steven Holmes is:

    But the employees state that they didn't know he was shoplifting.
  2. QuantumLo0p macrumors 6502a


    Apr 28, 2006
    A Walmart store I use once in a while takes down perps on the spot as soon as they attempt to leave the building and do not respond to a request to stop. Seen it happen.
  3. question fear macrumors 68020

    question fear

    Apr 10, 2003
    The "Garden" state
    It's crappy that they got fired, but it is VERY common for retailers to ban employees from playing store cop. If you're wrong, or handle it the wrong way, it may screw up the chances of convicting a shoplifter, or even worse, lead to the store being sued for harassment.

    And there is a very real chance of being harmed. I can recall a story of an employee at Borders being maced when she had the misfortune to be near a shoplifter as he was leaving the store (I worked for Borders at the time, and this was peak DVD box set years, there was a shoplifting ring that would hit all the stores in the area and then ebay/craigslist the box sets).

    In general, it can be really hard to prove shoplifting without absolute proof, which is why low-level employees aren't supposed to run around accusing people.
  4. dannyyankou macrumors 604


    Mar 2, 2012
    Scarsdale, NY
    I'm not sure if they should've gotten fired over this, but they definitely have a protocol they're supposed to follow and they didn't follow it.
  5. phrehdd macrumors 68040


    Oct 25, 2008
    Store should simply send those employees to some sort of class where they are not chastised for their acts but rather shown/trained what is the appropriate response. - OR go to HR for the same "lesson." This really is about proper training.

    I believe that the employees and the company lose out due to both making bad judgement calls.
  6. mobilehaathi macrumors G3


    Aug 19, 2008
    The Anthropocene
    Sounds like a reasonable company policy. It is too bad the company reacted so harshly in punishment (assuming the employees didn't do something absolutely egregiously dumb; I didn't follow this story carefully).
  7. Fancuku macrumors 6502a


    Oct 8, 2015
    PA, USA
    I understand why they got fired. I think I am with HD on this one.

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