Friend Bought iPod Touch 4G 2 Days ago, Broke Screen 1 Day ago...what can be done?

Discussion in 'iPod touch' started by HappyDude20, Dec 13, 2010.

  1. HappyDude20 macrumors 68020

    HappyDude20

    Joined:
    Jul 13, 2008
    Location:
    Los Angeles, Ca
    #1
    Buddy bought the new iPod touch two days go at radio shack, didn't buy any protection plan with it. Ysterday he was running about and the screen just shattered after falling out of his pocket.

    I'm wondering perhaps how much apple will charge to repair it? The screen itself and touch screen still works but the glass is completely broken, looking like a spider webbing of broken glass.
     
  2. Mlrollin91 macrumors G4

    Mlrollin91

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    Nov 20, 2008
    Location:
    Ventura County
    #2
    Either 99, 149 or 199 depending on GB.

    http://www.apple.com/support/ipod/service/prices/
     
  3. Mr Kram macrumors 68000

    Mr Kram

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    Oct 1, 2008
    #3
  4. HappyDude20 thread starter macrumors 68020

    HappyDude20

    Joined:
    Jul 13, 2008
    Location:
    Los Angeles, Ca
    #4
    Hmm, I'll tell my buddy about it.. but yeah, that doesn't really make sense considering they all use the same glass screen.
     
  5. daddy0 macrumors newbie

    Joined:
    Oct 4, 2010
    #5
    try missionrepair.com
    fixed mine for $117 after 5% discount
     
  6. Panther71 macrumors regular

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    Jun 24, 2010
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    Cham-Bana, IL
    #6
  7. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
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    #7
    Well technically they don't just replace the glass, they give you a refurbished unit. iPads are all differently priced as well for Out of warranty replacements.
     
  8. wordoflife macrumors 604

    wordoflife

    Joined:
    Jul 6, 2009
    #8
    Yeah but Apple can't replace the screens in-store (it would take too much time or just not possible like the current iPods). Once they are fixed, I guess Apple has to sell them off as refurbs ... or as more replacement iPods.

    I guess its just a pointless way for Apple to get more money.
     
  9. SuperCachetes macrumors 6502a

    SuperCachetes

    Joined:
    Nov 28, 2010
    Location:
    Away from you
    #9
    Always, ALWAYS just go to an Apple store and ask what your options are, before you do anything else. Depending on their mood, time of year, customer attitude, and moon phase, they might just give your pal a replacement, no cost.
     
  10. sikkinixx macrumors 68020

    sikkinixx

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    Jul 10, 2005
    Location:
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    #10
    If he bought it with a credit card, don't they offer some sort of protection on products for 30 days or something along those lines? Or am I on drugs?
     
  11. toromac macrumors member

    toromac

    Joined:
    Jun 22, 2008
    #11
    yep

    Yep you might be on drugs. Sounds like good stuff too.
     
  12. hcho3 macrumors 68030

    Joined:
    May 13, 2010
    #12
    American Express covers accidental damage. So, no you are not on drugs.
     
  13. hcho3 macrumors 68030

    Joined:
    May 13, 2010
    #13
    Option 1: If he bought with AMEX, go with AMEX and repair.
    Option 2: Ask apple to see what can be done.
    Option 3: fix the iPod touch.

    Next time, tell him to buy a case and he needs one like otterbox. iPod touch is not really meant to be used for jogging. Honestly, it is his fault that he did not take care of it enough, so he should be ready to pay for premium to fix it.
     

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