Hi, Fairly unique situation we are in here. 5 months ago, I had a friend pass away unexpectedly. Literally just died sitting in his chair, turns out he had an underlying heart problem that was never diagnosed. The mother had been under extreme stress the last few months, and we are only now getting to his phone. I'm not looking for info how to unlock the phone, yet info on the process to get the information off of it. The mother was his legal guardian, she has death certificates, she has papers stating she is the executor of the will. All of that stuff. Anything Apple would request she has. But how do we get the ball rolling on this? He was a minor (17), so even if the phone was "his" in a sense, from a legal standpoint, he was on his parents cell plan and the plan was in their name. Not sure if this complicates anything. I thank anyone for any advice they can give on the situation here. I understand it's a fairly unique one. The iPhone is a 5s, running iOS 8.1 or 8.2. Whatever the latest version was when he passed.