Genius Bar appointment question

Discussion in 'iPhone' started by Minarets, Apr 28, 2013.

  1. Minarets macrumors 6502

    Joined:
    Oct 28, 2011
    #1
    My wife's iphone 4s on/off switch stopped working. She literally uses her phone for text/facebook/calls, and never updates the thing. I'm not even sure what computer she used when setting it up initially.

    My question is, can the apple store transfer her contacts and pics/vids to a replacement phone? Or do I need to back them up on some computer before I go?

    Thanks
     
  2. bcooln macrumors regular

    Joined:
    Oct 1, 2012
    Location:
    Florida
    #2
    You can back it up through icloud or though itune on a computer. I doubt the genius bar will do it for you
     
  3. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #3
    Due to apples popularity there always busy these days so don't get the time to backup devices. As above turn iCloud backup on
     

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