Genius bar appointment today....

Discussion in 'iPhone' started by SilentLoner, Apr 3, 2012.

  1. SilentLoner macrumors 65816

    SilentLoner

    Joined:
    Dec 29, 2007
    #1
    Do I need to bring the box etc to the appointment? never really had an issue with an iphone before :/
     
  2. miragebg macrumors 6502a

    Joined:
    Mar 23, 2009
  3. jkeekij macrumors regular

    Joined:
    Oct 17, 2011
    #3
    Bring anything you're having an issue with, phone, cable, etc. No box is needed..
     
  4. iceterminal macrumors 68000

    iceterminal

    Joined:
    May 25, 2008
    Location:
    Dallas Tx.
    #4
    And make sure you dress in your Sunday best. They, the geniuses, appreciate it when you do. haha j/k

    Just the phone is all you'll need. No cables or boxes, or anything else. You'll be fine.
     
  5. pooleman Suspended

    pooleman

    Joined:
    Jan 11, 2012
    Location:
    Eastern CT
    #5
    If you have the box then bring it. It can't hurt but it probably isn't needed. Every time I have used the Genius bar they have been very helpful despite the fact that not always had everything they needed.
     
  6. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #6
    Considering the serial number and other information is in the phone itself, the box doesn't give any kind of information that they don't already have. There's no need to bring it in.
     
  7. pooleman Suspended

    pooleman

    Joined:
    Jan 11, 2012
    Location:
    Eastern CT
    #7
    I have found that having things like the original box and receipt shows any retailer that you are responsible and take care of your things. That can go a long way if the retailer is on the fence as to wether or not a faulty item is due to defect or user abuse/error.

    Apple replace an entire logic board on an older out of warranty iBook G4 for free. The warranty expired 2 years before they did the repair, and I brought the original box, manuals, and receipts with me. That stuff matters. Not always, but sometimes.
     
  8. Jordan921 macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area

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