Getting my iPhone 5 replaced, have a quick question

Discussion in 'iPhone' started by japanator, Sep 29, 2012.

  1. japanator macrumors newbie

    Aug 29, 2010
    I had my appointment with an Apple Genius today regarding my iPhone. Ended up being able to swap my phone because of overheating and battery issues. But the Apple Store didn't have stock at that time so they're gonna have to ship one over to their store for me to pickup. Does anyone know if the phone that I'll be getting will be a refurbished iPhone 5 or a brand new one? Thanks.
  2. albertxp06 macrumors regular

    Oct 11, 2011
    It'll most likely be brand new. It's too early to have refurbished iPhone 5's
  3. Macman45 macrumors G5


    Jul 29, 2011
    Somewhere Back In The Long Ago
    Apple hold stock that is not listed for sale for just such eventualities as these...I doubt there are any re-furbs yet...You will get a new phone.
  4. japanator thread starter macrumors newbie

    Aug 29, 2010
    I am glad to hear this! Thanks.


    Is it true that they have people checking the replacement phones to make sure they're fine?
  5. martiansoldier macrumors 6502

    Nov 12, 2010
    I'd be surprised though that you would get the full retail packaging with your replacement phone, i.e., you will get a new phone and they will take your old phone, but you will end up with a phone that doesn't match the SN on the original box.
  6. AFDoc macrumors 68030

    Jun 29, 2012
    Colorado Springs USA for now
    It's a white box replacement and yes, they will check it. Silly for them not to.
  7. ArztMac macrumors regular


    Jul 22, 2011
    Refurbished phones will start appearing within about 4-6 weeks after the initial release.

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